Hospitality Associate Room Service

Doctors Hospital of Augusta; Augusta (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Comprehensive medical, dental, vision

Wellbeing resources and counseling

Retirement and savings plans with 401k

Tuition and certification support

Job summary

Doctors Hospital of Augusta is seeking a Hospitality Associate Room Service Attendant to obtain patient meal preferences and orders while adhering to HACCP and infection control guidelines. The role emphasizes safety, appearance standards, and customer satisfaction within the Food Service department.

High school diploma or equivalent is preferred, with 1+ years of healthcare experience and ServSafe certification preferred (90-day grace period after hire).

Qualifications

• High School Diploma or GED preferred.
• 1+ years of healthcare experience preferred.
• Food Handlers or ServSafe certificate preferred (90-day grace period after hire).

Responsibilities

• Obtain patient food preferences and meal orders.
• Adhere to HACCP/food safety guidelines and infection control practices.
• Maintain uniform and personal appearance standards at all times.
• Support patient, customer and physician satisfaction goals.
• Participate in training to develop within the Food Service department.

Skills

Healthcare experience

Customer service

Food safety

Infection control

HIPAA compliance

Education

High School Diploma or GED

Tools

ServSafe Certificate

Job description

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Hospitality Associate Room Service

Job Summary And Qualifications

What qualifications you will need:

The Food & Nutrition Room Service Attendant will be a competent, experienced professional who is responsible for obtaining food preferences and meal orders. Demonstrates the ability to perform specific competencies as listed on the Competency Checklist. Meets mutually agreed upon performance goals/objectives established annually as listed on the performance management plan. Utilizes systems/processes to ensure patient safety, infection control practices, department security & HIPPA guidelines. Adhere to HACCP/food safety guidelines/policies & procedures. Maintain and adhere to Food & Nutrition’s uniform and personal appearance standards at all time. Utilizes proper processes to achieve patient, customer & physician satisfaction goals. Participate in training with other members of the Food Service department staff to further develop/advance within the industry.

High School Graduate\Equivalent preferred

1 + years of experience in healthcare preferred

Food Handlers or ServSafe Certificate preferred (90-day grace period after hire)

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Doctors Hospital of Augusta, part of HCA Healthcare, is a 350-bed hospital that provides a wide range of medical services. It is known for its 24/7 emergency care, Level II Trauma Center, Burn Center, advanced heart care, and Baby-Friendly maternity services. The hospital also offers surgery, women’s imaging, and a neonatal intensive care unit (NICU), and it accepts most insurance plans. It is located at 3651 Wheeler Road in Augusta, Georgia.

The hospital provides 24/7 emergency care with a Level II Trauma Center and full stroke care, as well as a nationally recognized Burn Center that is one of the largest in the country and offers advanced wound care. It also delivers advanced heart care for patients experiencing heart attacks. In addition, the hospital supports maternity and women’s health with a Baby-Friendly designation, a Level II NICU, and a certified Women’s Diagnostic Center. Surgical services include specialized care in orthopedic procedures like hip and knee replacements and spinal fusion surgeries. The hospital also operates Doctors Hospital Evans Emergency, a freestanding emergency room that is open 24/7 and provides advanced imaging and lab services.

Doctors Hospital of Augusta has several important accreditations. It is accredited by the American College of Radiology for radiation oncology services and by the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program for bariatric surgery. Its inpatient rehabilitation facility is accredited by the Commission on Accreditation of Rehabilitation Facilities in the Central Savannah River Area. The hospital’s laboratory is accredited by the College of American Pathologists, and its Center for Stroke Care is accredited by The Joint Commission. Its electroencephalogram (EEG) laboratory is accredited by the Laboratory Accreditation Board of ABRET.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.