Hospitality Associate

Applied Medical; Rancho Santa Margarita (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Training and mentorship

Wellness activities

Education reimbursement

401(k) with match

Vacation and holiday schedule

Job summary

Applied Medical in California seeks a Hospitality Associate to support café and catering operations, handling POS transactions, food packaging, and service with a focus on fast, friendly customer care.

You will maintain clean work areas, follow health codes, and assist with daily catering schedules, adapting quickly to a busy environment while delivering top-quality service.

Qualifications

• High school diploma or equivalent required.
• Food handler certification required.
• Reads and comprehends recipes, order sheets, and schedules.
• Demonstrates outstanding interpersonal skills and professionalism.
• Applies sanitation and safe food-handling practices per health codes.
• Remains adaptable and calm under pressure.
• Multitasks effectively in a fast-paced environment.
• Demonstrates basic knife skills and food display awareness.

Responsibilities

• Executes POS transactions and supports the customer journey, including stock checks and presentation.
• Assists with food packaging and light kitchen preparation as needed.
• Maintains clean, efficient work areas and performs station/kitchen breakdown.
• Follows opening/closing checklists and proper food storage procedures.
• Reads and supports daily catering schedules and adheres to health code standards.
• Ensures sanitation, cleanliness, and safe food handling practices.

Skills

Interpersonal skills

Multitasking

Calm under pressure

Reads instructions

Team player

Education

High school diploma or equivalent

Food handler certification

Job description

Applied Medical is a new generation medical device company with a proven business model and commitment to innovation fueled by rapid business growth and expansion. Our company has been developing and manufacturing advanced surgical technologies for over 35 years and has earned a strong reputation for excellence in the healthcare field. Our unique business model, combined with our dedication to delivering the highest quality products, enables team members to contribute in a larger capacity than is possible in typical positions.

Position Description

The Hospitality Associate supports Applied Medical's café and catering operations by delivering a smooth, professional customer experience from the point of sale through food preparation and service. This role executes daily catering schedules, maintains clean and organized work areas, and follows safe food handling practices to keep operations running efficiently. The Hospitality Associate plays a hands on part in day to day café and catering service, balancing speed, cleanliness, and strong customer service.

Key Responsibilities

• Executes point of sale (POS) transactions and supports the customer journey, including checking stock, rotating items, and maintaining presentation.
• Assists with food packaging and light kitchen preparation as needed.
• Maintains clean, efficient work areas and conducts station and kitchen breakdown.
• Sustains store cleanliness through opening and closing checklists and labels and stores food by procedure at the end of each shift.
• Reads, supports the production of, and executes the daily catering schedule.
• Exhibits proper sanitation, cleanliness, and safe food handling practices in accordance with California health code requirements.

Success in This Role Looks Like

• Delivers fast, friendly, and professional customer service at every interaction.
• Keeps work areas, stations, and storage clean, organized, and compliant with health code standards.
• Executes catering schedules accurately and on time.
• Adapts quickly to a fast paced environment while maintaining composure under pressure.
• Builds strong working relationships with team members through clear communication.

Position Requirements

This Position Requires the Following Skills and Attributes

• Holds a high school diploma or equivalent.
• Holds a food handler's certification.
• Reads and comprehends instructions and correspondence, including recipes, order sheets, and schedules.
• Demonstrates outstanding interpersonal skills, professionalism, warmth, and approachability.
• Applies working knowledge of sanitation, cleanliness, and safe food handling practices in accordance with health code requirements.
• Remains adaptable and calm under pressure.
• Multitasks effectively in a fast paced environment while meeting strict deadlines.
• Demonstrates basic knife skills, food display skills, and awareness of various cuisines and ingredients.

Preferred

The Following Skills and Attributes Are Preferred

• Brings two or more years of experience working in a restaurant, catering, or hotel setting.
• Brings two or more years of cashier and front of house experience.

Benefits

• Competitive compensation range: $19 - $23 / hour (California).
• Comprehensive benefits package.
• Training and mentorship opportunities.
• On-campus wellness activities.
• Education reimbursement program.
• 401(k) program with discretionary employer match.
• Generous vacation accrual and paid holiday schedule.

Please note that the compensation range may be adjusted in the future, and bonus and incentive compensation plans may apply.

Our total reward package reflects our commitment to employee growth and well-being, as we invest in your development and offer a range of benefits designed to enhance your career and life.

All compensation and benefits are subject to plan documents and written agreements.

Equal Opportunity Employer

Applied Medical is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), or sexual orientation, or any other status protected by federal, state or local laws in the locations where Applied Medical operates.