Hospitality Ambassador: Warm Welcomes, Flexible Schedule

Taco Boy; Charlotte (NC); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Free uniforms

Employee discounts

Flexible schedule

Job summary

Taco Boy in Charlotte is seeking a Hospitality Ambassador to warmly welcome guests, seat them promptly, and set the stage for a delightful dining experience. You will manage the waitlist, assist with light bussing and dining area cleanliness, answer phone calls, take carryout orders, and introduce guests to their servers while maintaining clear communication with the team.

A friendly, energetic attitude and a genuine passion for hospitality are essential.

Qualifications

• Strong communication with guests and team members.
• Time management and organization for smooth operations.
• Customer service expertise and passion for positive experiences.
• Remain calm, friendly, and enthusiastic during busy moments.
• Infectious smile and ability to convey hospitality.

Responsibilities

• Greet guests warmly and seat them professionally.
• Seat servers' sections in a balanced manner and follow rotation.
• Guide guests to tables and introduce them to servers.
• Manage waitlist and seating availability indoors and outdoors.
• Answer phone calls, handle carryout orders, and provide phone service.
• Assist in light bussing and maintaining dining area cleanliness.
• Foster clear communication with servers and managers.
• Thank guests and bid them a fond farewell.

Skills

Communication skills

Time management

Customer service

Positive attitude

Hospitality mindset

Job description

Taco Boy in Charlotte is seeking a Hospitality Ambassador to warmly welcome guests, seat them promptly, and set the stage for a delightful dining experience. You will manage the waitlist, assist with light bussing and dining area cleanliness, answer phone calls, take carryout orders, and introduce guests to their servers while maintaining clear communication with the team.

A friendly, energetic attitude and a genuine passion for hospitality are essential.