Daniels Health is searching for a customer service oriented individual to join us as a Field Service Representative at Intermountain Health locations. This position is responsible for the inspection and servicing of all products within their assigned hospital or medical center. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels. The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location.
Locations
- Platte Valley Hospital – 1600 Prairie Center Pkwy, Brighton, CO 80601
- Good Samaritan Hospital – 200 Exempla Cir, Lafayette, CO 80026
Responsibilities
- Working with clinical staff within Intermountain Health locations to ensure proper healthcare waste segregation, timely container exchanges, and container fill accuracy.
- Inspection and servicing of all Daniels’ products within the assigned hospital or medical center, including entry into procedural areas and working around sensitive patients and equipment.
- Maintaining adequate inventory levels of container stock at a location and department level.
- Clear communication and strong relationship management with hospital staff and Daniels staff.
- Communicating and escalating customer issues to the manager to ensure timely response and resolution using a company-provided smartphone for daily duties.
- Maintaining professional, positive working relationships with customers and other hospital staff independently without direct supervision.
- Ensuring the staging area is neat and orderly after entry and before leaving the facility.
- Standing and walking for a significant part of the day.
- Lifting containers weighing up to 50 lbs.
- Pushing/pulling wheeled transporters and/or palletized product up to approximately 300 lbs.
Qualifications
- Standard hospital vaccinations.
- Willingness to undergo a 5‑panel urine drug screening.
- Willingness to undergo a 7‑year background check.
- Previous experience in a warehouse labor‑intensive job with repetitive lifting of 50 lbs to 75 lbs.
- Basic math and ability to read and record weights accurately.
- Familiarity with weighbridge/scale systems.
- Comfort with repetitive tasks while maintaining quality standards.
- Comfortable standing for extended periods and working in PPE.
- Proven longevity with employers.
- Can‑do attitude.
- Seeking EVS, housekeeping, or sterilization technician experience.
Benefits
- Job stability as an essential service to healthcare; non‑seasonal and recession‑proof.
- Consistent work hours: Monday – Friday, 6:00 AM – 2:00 PM.
- Full‑time roles come with benefits, sick leave, and vacation leave from day one.
- Permanent position: 40 hours per week.
- Competitive salary: $21.00 to $23.00 per hour (non‑negotiable).
- New hire bonus: $1,000 sign‑on bonus.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.