Hospital Valet & Guest Concierge

Intermountain Health; Billings (MT); On-site; USD 24,000 - 32,000; Full time

Job summary

Intermountain Health St Vincent Regional Hospital seeks a courteous valet to greet visitors and patients, help with directions, and provide safe, welcoming parking and curbside assistance.

This outdoor role requires resiliency to severe weather, safety awareness, and coordination with shuttle and guest services as needed. Strong customer service, professionalism, and driving skills are essential.

Qualifications

• High School Diploma or equivalent.
• Valid Montana driver's license.
• Proven ability to drive vehicles with manual transmissions.
• Ability to show proof of insurability and maintains a clean driving record annually.

Responsibilities

• Be the first and last point of contact to St. Vincent Healthcare, greeting everyone coming and leaving the organization; offering assistance as needed, maintaining cleanliness of outdoor entrance area as well as inside the lobby; and providing valet parking to our guests
• Provide exceptional customer service to patients, visitors and staff
• Provide information, directions, wheelchair assistance, and entering and exiting vehicle assistance
• Keep exterior and interior entrance areas clean, safe and welcoming. Pick up trash as needed, sweep and/or mop entrances, update reading materials, etc., provide snow removal and ice-melt during winter months
• Responsible for safely valet parking the vehicles of patients and visitors
• Organize key/number systems
• Cross-trains with shuttle and guest services, filling in as needed

Skills

Customer service

Professionalism

Safe driving

Attention to detail

Time management

Vehicle awareness

Spatial judgment

Communication skills

Problem solving

Multitasking ability

Education

High School Diploma or equivalent

Valid Montana driver's license

Proven ability to drive vehicles with manual transmissions

Ability to show proof of insurability and maintains a clean driving record annually

Job description

Intermountain Health St Vincent Regional Hospital seeks a courteous valet to greet visitors and patients, help with directions, and provide safe, welcoming parking and curbside assistance.

This outdoor role requires resiliency to severe weather, safety awareness, and coordination with shuttle and guest services as needed. Strong customer service, professionalism, and driving skills are essential.