Hospital Unit Secretary — Front Desk & EMR Admin

Memorial Physician Practices; Madison, Northern (WI, KY); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical, dental, vision coverage

Life and disability insurance

Tuition assistance

401(k) retirement plan

Wellness programs

Career development

Job summary

UW Health Rehabilitation Hospital in Madison, WI is seeking a Part-Time Unit Secretary to greet visitors, manage admissions in the EMR, and support physicians and patients with non-clinical tasks. The role emphasizes strong communication and customer service in a fast-paced inpatient setting.

Ideal candidates will have a high school diploma, hospital experience preferred, and solid computer/EMR skills, with attention to detail and teamwork.

Qualifications

• High school diploma required; two years of college preferred.
• Hospital experience preferred.
• Computer experience required; EMR familiarity desirable.
• Strong written and verbal communication; medical terminology desirable.
• Excellent customer service and attention to detail.

Responsibilities

• Greet and assist visitors; provide directions and answer routine questions.
• Initiate and maintain the medical record at admission and discharge in the EMR.
• Initiate and follow up on physicians' orders as directed by unit procedures.
• Serve as unit receptionist; manage calls and visitor information.
• Facilitate communication with staff, physicians, patients and families.
• Provide non-clinical patient support (respond to call lights, accompany to appointments, cafe duties).
• Perform other duties as assigned.

Skills

Customer service

Communication

Detail orientation

Interpersonal skills

Education

High school diploma

Two years college education

Tools

EMR/Electronic documentation

Computer literacy

Job description

UW Health Rehabilitation Hospital in Madison, WI is seeking a Part-Time Unit Secretary to greet visitors, manage admissions in the EMR, and support physicians and patients with non-clinical tasks. The role emphasizes strong communication and customer service in a fast-paced inpatient setting.

Ideal candidates will have a high school diploma, hospital experience preferred, and solid computer/EMR skills, with attention to detail and teamwork.