Hospital Unit Operations & Patient Flow Specialist

Atlantic Health; Morristown (NJ); On-site; USD 55,000 - 70,000; Full time

Job summary

Atlantic Health in Morristown, NJ seeks a dedicated hospital operations associate to support admissions, transfers and patient flow. You will handle patient records, print labels and assist with patient portal enrollment while coordinating information systems support for clinical staff.

Responsibilities include liaising with Nursing, Bed Management and EVS, participating in BCA drills, and maintaining a clean, safe work environment for patients and staff.

Qualifications

• Strong communication skills for phone and in-person interactions.
• Ability to coordinate care across Nursing, Bed Management, and ancillary teams.
• Basic proficiency with hospital information systems and patient records.

Responsibilities

• Answers phones promptly and politely, directs customers and answers questions.
• Acts as liaison to ensure patient placement and smooth admissions, transfers, and discharges.
• Maintains patient records, prints labels and wristbands, and supports HIM scanning.
• Troubleshoots unit computer problems and supports non-clinical system functions.
• Coordinates BCA drills and assists with downtime procedures.
• Monitors environment for cleanliness and safety and relays needs to appropriate departments.

Skills

Communication

Liaison

Team coordination

Patient workflow

Education

High school diploma or equivalent

Tools

ADT systems

ACCESO HIM scanning

Job description

Atlantic Health in Morristown, NJ seeks a dedicated hospital operations associate to support admissions, transfers and patient flow. You will handle patient records, print labels and assist with patient portal enrollment while coordinating information systems support for clinical staff.

Responsibilities include liaising with Nursing, Bed Management and EVS, participating in BCA drills, and maintaining a clean, safe work environment for patients and staff.