Hospital Telecommunication Operator - Part-Time (1–9pm)

Houston Methodist; Houston, Northern (TX, KY); Hybrid; USD 25,000 - 33,000; Part time

Job summary

Houston Methodist is seeking a part-time Telecommunication Operator to manage the switchboard and paging system, relay messages, and assist patients, physicians and staff with information. The role supports emergencies with reliable, accurate communication and customer-service focused interaction.

The position emphasizes safety, empathy, and clear communication and may require on-call disaster response readiness and ability to function under pressure.

Qualifications

• High School diploma or equivalent (GED, etc.).
• 1 year of customer service experience.
• Dispatching experience preferred.
• Healthcare experience preferred.

Responsibilities

• Communicates pertinent information to co-workers to ensure proper handling and processing of calls when away from operator position.
• Responds to calls and requests for information from patients, physicians and staff.
• Promotes a positive work environment and supports a team-oriented department.

Skills

Telephone etiquette

Customer service

Effective communication

Empathy

Problem solving

English proficiency

Teamwork

Stress management

Education

High School diploma or equivalent

Tools

Windows-based software

Job description

Houston Methodist is seeking a part-time Telecommunication Operator to manage the switchboard and paging system, relay messages, and assist patients, physicians and staff with information. The role supports emergencies with reliable, accurate communication and customer-service focused interaction.

The position emphasizes safety, empathy, and clear communication and may require on-call disaster response readiness and ability to function under pressure.