Hospital Services Technician

Waste Management; Brecksville (OH); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical, dental & vision

401K with match

Stock options

Annual Education Assistance

Dependent day care

Job summary

Waste Management is seeking a Hospital Services Worker to travel between healthcare facilities, proactively collecting and exchanging waste containers for WMHS programs. You will maintain a strict service schedule and interact professionally with client staff to ensure expectations are met.

The role requires on-site presence, a valid driver’s license, and prior customer service experience; immunization compliance is mandatory. Training includes safety protocols and field logistics.

Qualifications

• Requires on-site presence at WMHS customer locations and compliance with mandatory immunizations.
• 2 years industry-related experience in a customer service capacity preferred or equivalent.
• Valid Driver's License required.

Responsibilities

• Travels between customer healthcare facilities to monitor, collect, and exchange waste containers for WMHS programs.
• Interacts professionally with onsite customer staff to meet or exceed service expectations.
• Maintains a rigid collection and service schedule; communicates duty status on a defined schedule.
• Performs other duties and responsibilities as assigned.

Skills

Customer service

Communication skills

Driver's license

Education

High School Diploma or GED

Job description

Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, to read the press release.

Pay Range: $18.15/h

Shift: Monday-Friday, 6am start

What is the value of a WM job?

The value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family.

We Are Stable: Our WM team is home every day, and our team members perform essential and meaningful work.

We Are Committed to Growth: Annual Education Assistance Benefit available for team members.

We Are Investing in You: Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more!

Who are we? #WeAreWM

Ready to roll with us?

I. Job Summary
Under management direction, a Hospital Services Worker travels between customer healthcare facilities providing on-site proactive collection and exchange of waste containers for various WM Healthcare Solutions (WMHS) programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities.
II. Essential Duties and Responsibilities

• Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various WMHS programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management.
• Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.
• Maintains a rigid collection and service schedule.
• Communicates duty status on a defined scheduled.
• Perform other duties and responsibilities, as assigned.

III. Qualifications
A. Required Qualifications

• This position requires on-site presence at WMHS customer locations and compliance with all mandatory immunization requirements imposed by such customers, and
• 2 years industry related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations or preferred education requirement
• Valid Driver's License

B. Preferred Qualifications

• High School Diploma or GED (accredited)

IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Standing
• Walking
• Sitting
• Lifting
• Carrying
• Pushing
• Pulling
• Climbing
• Balancing
• Stooping
• Kneeling
• Crouching
• Reaching
• Handling
• Grasping
• Talking
• Hearing
• Repetitive Motions
• Eye/Hand/Foot Coordination

Field: This job operates in both inside garage, shop or gas plant conditions as well as in outside conditions that include inclement weather, heat and humidity.
This role is designated as safety sensitive and will require the successful candidate to strictly comply with all safety rules and protocols. As part of the ongoing employment requirements, the successful candidate may be subject to drug and alcohol testing—including pre‑employment screening, post‑incident evaluations, reasonable suspicion checks, and random testing, in accordance with government regulations and company policies.

Locations Serviced:

(CCF Avon) 33000Cleveland Clinic Blvd Avon, Ohio 44011

(CCF Lutheran) 1730 West 25th Cleveland, Ohio 44113

(CCF Main Campus) 9500 Euclid Ave Cleveland, Ohio 44195
V. Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for,