Hospital Security Shift Supervisor

Jacksonville Memorial Hospital; United States; On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Paid time off

401(k) match

Health/Dental/Vision insurance

Job summary

Memorial Health is seeking a Supervisor, Security to oversee security shift operations at an on-site location. You will lead Security Officers and Lead Officers, coordinate staffing, and respond to incidents to protect patients, visitors, and staff.

The role emphasizes safety, courtesy, quality, and efficiency in alignment with Memorial Health values. The ideal candidate brings 3–4 years of security experience (hospital preferred), holds IA HSS supervisor certification within 6 months, and

Qualifications

• High School Diploma or Equivalency is required.
• Associate’s degree is preferred.
• Successful IA HSS healthcare security supervisor certification within 6 months of hire.
• BLS Certification within 30 days of job placement.
• 5 years driving experience with valid Driver’s License and MVR approval.
• ICS 700 and 800 Incident Structure certificates within 1 year of hire.
• Advanced de-escalation training through Memorial Health within one year of hire.

Responsibilities

• Supervise daily activities of Security Officers and Lead Officers to ensure safe, efficient operations.
• Coordinate shift operations, staffing, and real-time adjustments to meet needs.
• Respond to routine, urgent, and emergency incidents with appropriate actions and escalation.
• Document incidents, reports, and logs accurately and promptly.
• Monitor staff performance and coaching, including disciplinary actions as needed.
• Maintain staffing coverage, attendance, scheduling, and timekeeping within shift scope.
• Support investigations by gathering information and coordinating with leadership and external agencies.
• Collaborate with clinical staff to maintain a safe environment of care.

Skills

Team Leadership

Operational Leadership

Individual Leadership

Education

High School Diploma or Equivalency

Associate’s degree preferred

Job description

Memorial Health is seeking a Supervisor, Security to oversee security shift operations at an on-site location. You will lead Security Officers and Lead Officers, coordinate staffing, and respond to incidents to protect patients, visitors, and staff.

The role emphasizes safety, courtesy, quality, and efficiency in alignment with Memorial Health values. The ideal candidate brings 3–4 years of security experience (hospital preferred), holds IA HSS supervisor certification within 6 months, and