Hospital Security Officer: Crisis Response & Safety

Chesapeake Regional Healthcare; Chesapeake (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Chesapeake Regional Healthcare is seeking a Security Officer I to maintain a safe environment for patients, visitors, and staff across hospital grounds and facilities.

The role involves patrolling, checking access control, deterring unlawful activity, and responding to alarms. The officer will document incidents, coordinate with local police, and assist with crisis de-escalation while maintaining flexibility in scheduling to support patient care.

Qualifications

• High school diploma or equivalent required.
• 1+ year experience in security or law enforcement preferred.
• Ability to handle crisis situations and maintain composure during incidents.

Responsibilities

• Protect staff, patients, and visitors from violent encounters.
• Patrol hospital buildings and grounds to deter theft, vandalism, and unauthorized access.
• Check parking decals and enforce restricted-area parking; issue violations as needed.
• Tour facilities to ensure doors, windows, and gates are secure.
• Question unauthorized persons and detain or direct them as needed.
• Coordinate with Chesapeake Police Department for assistance (911 or 382-6161).
• Report unsafe conditions to Facilities staff; contact Nursing Supervisor on weekends/holidays.
• Maintain contact with PBX and security staff via portable radio.
• Document incidents with written case reports when necessary.
• Respond to alarms and service requests promptly; investigate disturbances.
• Diffuse crises using appropriate communication tactics with patients, visitors, staff.
• Attend hospital-wide orientations, meetings, and in-services.
• Demonstrate flexibility in scheduling to ensure patient care.

Skills

Law enforcement experience

Crisis de-escalation

Education

High school diploma or equivalent

Job description

Chesapeake Regional Healthcare is seeking a Security Officer I to maintain a safe environment for patients, visitors, and staff across hospital grounds and facilities.

The role involves patrolling, checking access control, deterring unlawful activity, and responding to alarms. The officer will document incidents, coordinate with local police, and assist with crisis de-escalation while maintaining flexibility in scheduling to support patient care.