Hospital Security Officer (2nd Shift & 3rd Shift)

University of Iowa; Iowa City (IA); On-site; USD 51,577,000 - 57,859,000; Full time

Benefits offered by this job

Paid vacation

Sick leave

Health, dental, life and disability保险

Retirement plan contributions

Job summary

University of Iowa Health Care’s Safety and Security department seeks a Hospital Security Officer to safeguard patients, visitors, and staff. The role emphasizes customer service, incident reporting, and daily security operations in campus facilities.

The position requires security-related experience, a valid driver’s license, and the ability to obtain IAHS certification within 6 months. It is a full-time, on-campus role with competitive starting pay and benefits.

Qualifications

• Two years’ experience in security and safety, or fire safety, or law enforcement.
• One year of post-high school education related to security and safety and one year of experience.
• Two years of post-high school education related to security and safety.

Responsibilities

• Provide exceptional customer service to patients, visitors, and staff entering the hospital.
• Assist with wayfinding and information to patients, visitors, and staff.
• Perform security checks, patrol facility, and monitor assignments.
• Conduct incident investigations and provide documentation for follow-up.
• Respond to and assist in all incidents regarding safety and security.
• Respond to lock/unlock doors and assist in traffic/parking enforcement.
• Respond to and resolve emergencies such as fire, HazMat, and security alarms.
• Provide security surveillance of the institution, including psychiatric units.
• Operate computers to process data, fire alarm systems and security systems.
• Escort to parking ramps and outlying areas.
• Perform safekeeping procedures.
• Provide effective oral and written communication.
• Enforce all institution policies and procedures.

Skills

Customer service

Communication

Microsoft Office

Education

Security-related education

Tools

Security systems

Job description

The University of Iowa Health Care department of Safety and Security is seeking a Hospital Security Officer to perform duties needed to maintain a safe and secure environment for patients, visitors, and staff in the buildings and grounds of the University of Iowa Health Care.

• Provide exceptional customer service to patients, visitors, and staff entering the hospital
• Assist with wayfinding and information to patients, visitors, and staff
• Perform security checks, patrol facility, and monitor special assignments
• Conduct incident investigations and provide documentation for follow-up
• Respond to and assist in all incidents regarding safety and security
• Respond to lock/unlock doors, troubleshoot elevator problems and extricate as needed, and assist in traffic/parking enforcement
• Respond to and resolve emergencies such as fire, HazMat, and security alarms
• Provide security surveillance of institution, including physiatric units
• Maintain a working knowledge of computers to process data, operate fire alarm systems, and security systems
• Escort to parking ramps and outlying areas
• Perform safekeeping procedures
• Provide effective oral and written communication
• Enforce all institution policies and procedures
• Ability to walk and climb stairs.
• Ability to lift and carry fifty pounds.
• Ability to work outside in extreme weather conditions.
• Ability to see and hear accurately in both day and nighttime conditions.

University of Iowa Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

Percent of Time: 100%,

Schedule: 2nd Shift (1500-2300) & 3rd Shift; (2300-0700).

Pay Grade: 08 https://hr.uiowa.edu/pay/pay-plans/merit-alpha-matrix

Starting Salary: $18.72/ hour plus shift differential and potential over time

Benefits Highlights

• Regular salaried position located in Iowa City, Iowa
• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans

Minimum Eligibility Requirements

• Two years’ experience in security and safety, or fire safety, or law enforcement; or
• One year of post-high school education related to security and safety and on year of experience in security and safety; or
• Two years of post-high school education related to security and safety
• Possession of appropriate driver’s license and ability to meet UI Fleet Safety Standards.
• Ability to obtain basic certification from International Association for Healthcare Security and Safety (IAHSS) within 6 months of hire and maintain certification for duration of employment.

Desirable Requirements

• Two years of customer service experience
• Proficiency in Microsoft Office computer software applications (i.e. Word, PowerPoint, Excel, etc)
• Exceptional written and verbal communication skills

Key Training/Compliances

• IAHSS Basic Online Course to be completed within 6 months of start date
• Management of Aggressive Behavior (MOAB) 8 hour - to be completed in first 90 days
• Health Safety Professional (HSP) - to be completed in first 90 days

Additional Information

• Classification Title: Hospital Security Officer
• Appointment Type: Merit
• Schedule: Full-time
• Work Modality Options: On Campus

Compensation

• Pay Level: 8

Contact Information

• Organization: Healthcare
• Contact Name: Lupita Larios
• Contact Email: [e-mail]