Clinical Hospital Security Officer

University of Iowa; Iowa City (IA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Paid vacation

Sick leave

Health insurance

Retirement plans

Job summary

University of Iowa Health Care—Safety and Security is seeking a Clinical Hospital Security Officer in Iowa City. You will patrol, engage patients, and enforce hospital policies to maintain a safe environment across units.

Responsibilities include surveillance of Behavioral Health Units, collaboration with clinical staff, responding to emergencies, and documenting incidents. Minimum eligibility requires security/safety experience and ability to obtain IAHSS certification within 6 months.

Qualifications

• Two years’ experience in security and safety, or fire safety, or law enforcement.
• One year of post-high school education related to security and safety and one year of experience in security and safety.
• Two years of post-high school education related to security and safety.
• Ability to obtain basic certification from IAHS within 6 months of hire and maintain certification for duration of employment.

Responsibilities

• Provide surveillance of Behavior Health Units.
• Work with RNs, Behavioral Health Consultants, Unit Clerks, Psychiatric Nursing Assistants, etc. to protect patients, visitors and employees.
• Provide a presence in the inpatient psychiatry clinics.
• Respond to and assist in controlling combative patients.
• Assist in re-direction and de-escalation of patient situations and prevent aggressive behavior.
• Intervene in confrontations using least restrictive methods.
• Follow standard precautions with PPE.
• Communicate effectively in written and oral form.
• Maintain a professional image and customer service orientation for patients, visitors and staff.

Skills

Interpersonal skills

Effective communication

De-escalation

Tools

Epic

Job description

The University of Iowa Health Care department of Safety and Security is seeking a Clinical Hospital Security Officer. Under the direct supervision of the Security Supervisor and Nursing Director, this position is responsible for protecting patients, visitors, employees, and hospital property by rounding in assigned areas, engaging patients, and promoting a safe and therapeutic environment while enforcing hospital policies at the University of Iowa Health Care.

Responsibilities

• Provide surveillance of Behavior Health Units
• Work in collaboration with departmental staff (RNs, Behavioral Health Consultants, Unit Clerks, Psychiatric Nursing Assistants, etc.) to protect patients, visitors, and employees
• Provide a presence in the inpatient psychiatry clinics
• Respond to and assist in controlling combative patients
• Assist in re-direction and de-escalation of patient situations. Work to prevent aggressive behavior
• Intervene in patient, visitor and/or staff confrontations as appropriate using least restrictive methods
• Follow standard precautions using personal protective equipment (PPE) as required
• Provide effective oral and written communication
• Exhibit a professional image and demeanor. Utilize interpersonal skills and customer service abilities to create a positive environment for

patients, visitors, and staff

• Deter vandalism, theft, and abuse through routine patrols
• Support and enforce all security policies and procedures
• Complete appropriate documentation of various incidents
• Perform security checks, patrol facility, and monitor special assignments
• Conduct incident investigations and provide documentation for follow-up
• Report and follow-up on all safety and fire hazards
• Respond to lock/unlock doors, respond to entrapments or elevator issues, and assist in traffic/parking enforcement
• Perform safekeeping procedures
• Respond to and resolve emergencies such as fire, HazMat, security alarms and patient/visitor/staff assists
• Maintain a working knowledge of computers to process data, operate fire alarm systems, and security systems
• Complete mandatory education and training to maintain organization- and department-specific competencies and requirements. Maintain applicable certifications
• Ability to walk and climb stairs.
• Ability to lift and carry fifty pounds.
• Ability to work outside in extreme weather conditions.
• Ability to see and hear accurately in both day and nighttime conditions.

University of Iowa Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

Percent of Time: 100%,

Pay Grade: 08 https://hr.uiowa.edu/pay/pay-plans/merit-alpha-matrix

Starting Salary: $19.09/ hour plus shift differential and potential over time

Benefits Highlights

• Regular salaried position located in Iowa City, Iowa
• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
• For more information about Why Iowa?, click here

Minimum Eligibility Requirements

• Two years’ experience in security and safety, or fire safety, or law enforcement; or
• One year of post-high school education related to security and safety and one year of experience in security and safety; or
• Two years of post-high school education related to security and safety
• Possession of appropriate driver’s license and ability to meet UI Fleet Safety Standards.
• Ability to obtain basic certification from International Association for Healthcare Security and Safety (IAHSS) within 6 months of hire and maintain certification for duration of employment.

Desirable Requirements

• Experience working with Behavioral Health patients
• Experience using Epic
• Strong interpersonal skills
• Ability to communicate and redirect negative behavior in a courteous and direct manner
• Experience as a Psychiatric Nursing Assistant, Hospital Support Person, or in a like position

Desirable Certifications: These will be required in the training process for this position

• Health Safety Professional (HSP) - to be completed in first 90 days
• Crisis Prevention Institute Instructor certified
• Management of Aggressive Behavior (MOAB) certified
• Crisis Intervention Training (CIT)
• Safety Care Training
• Satisfactory completion of the established Psychiatric Nursing Assistant Training Program or an equivalent program.

Hours

Monday - Friday 10:00am - 4:0pm

Or by appointment

Contact [e-mail] to schedule a time to visit.

Additional Information

• Classification Title: Hospital Security Officer
• Appointment Type: Merit
• Schedule: Full-time
• Work Modality Options: On Campus

Compensation

• Pay Level: 8

Contact Information

• Organization: Healthcare
• Contact Name: Lupita Larios
• Contact Email: [e-mail]