Hospital Security Dispatcher: Urgent Calls & Codes

Ochsner Health; New Orleans (LA); On-site; USD 40,000 - 55,000; Full time

Job summary

Ochsner Health in New Orleans seeks a Security Operations dispatcher to manage 2-3,000 daily transactions, dispatch officers, and handle emergency codes. You will monitor cameras, log activities, and assist with security readiness for main campus and clinics.

Requirements include a high school diploma, 1 year of dispatch-related experience, IAHSS certification within 90 days of hire, plus strong communication and data-entry skills with proficiency in Windows.

Qualifications

• Must have computer skills and dexterity for data entry and retrieval of patient information.
• Effective verbal and written communication to varying levels of individuals.
• Good analytical skills and strong customer service abilities.

Responsibilities

• Answer internal/external calls for Security Operations, dispatching officers to calls for service.
• Monitor codes and emergency notifications; maintain security logs and computer entries.
• Respond to all emergency situations and keep supervisors informed.

Skills

Data entry

Windows proficiency

Verbal communication

Written communication

Analytical skills

Judgement

Interpersonal skills

Customer service

English language

Education

High School diploma or equivalent

Tools

Windows

Job description

Ochsner Health in New Orleans seeks a Security Operations dispatcher to manage 2-3,000 daily transactions, dispatch officers, and handle emergency codes. You will monitor cameras, log activities, and assist with security readiness for main campus and clinics.

Requirements include a high school diploma, 1 year of dispatch-related experience, IAHSS certification within 90 days of hire, plus strong communication and data-entry skills with proficiency in Windows.