Hospital Revenue Cycle Manager

Ridgeview Institute - Smyrna; Smyrna (GA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

401(k) + matching

Health insurance

Life insurance (100% company-paid up 2

Vision Insurance

Dental Insurance

Long-term disability insurance (100% p

Job summary

Ridgeview Institute Smyrna seeks a detail-oriented Revenue Cycle Manager to oversee billing, collections, and posting for inpatient and outpatient behavioral health services at our freestanding psychiatric hospital. You will lead the Business Office team, drive denial resolution, and ensure timely financial reporting to support our mission of compassionate mental health care.

Ideal candidates bring 2+ years in healthcare revenue cycle, strong Excel skills, and supervisory experience.

Qualifications

• Minimum of 2 years of collection and billing process experience with major commercial and government third-party payors.
• Experience supervising or managing in a healthcare business office environment (1 year or more).
• Proficiency with insurance billing and denial resolution.

Responsibilities

• Oversee daily billing, collections, and payment posting for inpatient and outpatient behavioral health services.
• Ensure accurate and timely claim submissions, tracking, and resolution with payors.
• Support month-end processes and reports with precision and timeliness.

Skills

Billing & collections

Denial resolution

EMR systems

Time management

Education

High School diploma

Bachelor's degree preferred

Tools

Microsoft Excel

Job description

JOIN OUR TEAM AS OUR HOSPITAL REVENUE CYCLE MANAGER!
Monthly Bonus Opportunity!
Your Work Matters How will you make a difference
We are seeking a detail-oriented, hands-on Revenue Cycle Manager to join our team at a leading freestanding psychiatric hospital. This pivotal role supports the Business Office team and oversees revenue cycle operations, including billing, collections, and payment posting, for both hospital and physician services.
Join us and play a key role in ensuring financial stability and operational excellence that supports our mission of delivering compassionate mental health care.

• Oversee daily billing, collections, and payment posting for inpatient and outpatient behavioral health services.
• Ensure accurate and timely claim submissions, tracking, and resolution through insurance portals and direct contact with payors.
• Support month-end processes and reports with precision and timeliness.
• Investigate and resolve credit balances with insurance companies and patients.
• Identify and correct claim rejections to prevent billing delays.
• Lead training for new staff and support ongoing education for existing team members.
• Monitor and follow up on aging claims to maximize timely collections and reduce denials.
• Analyze and reconcile accounts receivable, make appropriate adjustments, and document actions taken.
  
• Escalate recurring issues with payors (e.g., underpayments, denials, non-payment) and file formal complaints when needed.
• Maintain and balance essential monthly reports, including denial trends, cash collections, and census data.

What You Bring

• Prior experience in revenue cycle or business office operations in a healthcare setting (behavioral health preferred).
• Strong understanding of billing processes, insurance follow-up, and denial resolution.
• High attention to detail, time management skills, and comfort with EMR and insurance portal systems
  

Your Experience Matters What We’re Looking For

• Education: High School graduate or equivalent required; college degree preferred.
• Experience: Minimum of 2 years of collection and billing process experience with major commercial and government third-party payors. Minimum of 1 year proven supervisory or management experience in a healthcare business office environment. Experience with insurance billing and proficiency.
• Additional Skill Requirements:
• Proficient in Microsoft Office applications (Word, Excel, Outlook). Excel predominantly.
• Strong communication skills and a professional demeanor are essential.
• Detail-oriented with strong time-management skills to handle multiple priorities in a fast-paced environment.
• Self-starter with a high degree of drive, initiative, forward-thinking, and follow-through.
• Ability to mentor others and contribute to a collaborative, productive team environment.
• Ability to work overtime and flexible hours as needed.

Your Care Matters What We Provide For Our Team

• 401(k) + matching
• Health insurance
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision Insurance
• Dental Insurance
• 100% company-paid long-term disability insurance
• Paid time off
• Paid Holidays
• Cafeteria on site
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free Parking

What Sets Us Apart

• Career & training development opportunities
• Dynamic and inclusive work environment
• Engaged management team dedicated to your success
• A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations

Disclaimer: Benefits are subject to change at the discretion of Ridgeview Institute Smyrna.
Compensation
The expected salary range for this role is $80,000-$90,000 annually, plus a monthly bonus opportunity. We’re eager to speak with qualified candidates, and we'll consider you based on experience and skill level. Join us as a Hospital Revenue Cycle Manager!