Hospital Public Safety & Security Officer

Securitas US Business Unit; Boston (MA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance (Anthem)

401k with Employer Matching

Paid Life Insurance

Paid Time Off

Paid Uniforms

Paid Training

Sons and Daughters Scholarship Program

Continued Education Programs

Healthy Lifestyle & Financial Wellness

Employee Assistance Programs (EAP)

Employee Discount Programs

Job summary

Securitas Security Services provides public safety leadership at Boston Children's Hospital in Boston, MA. The Public Safety Officer protects patients, staff, and visitors through monitoring, access control, and collaborative incident response.

The role emphasizes safety, dignity, and professional service in a high-activity healthcare environment. The position offers on-site work with hourly pay of $24.45, requiring 18+ years, US work eligibility, reliable transport, and English proficiency.

Qualifications

• Excellent observational and de-escalation skills; able to remain calm under pressure.
• Strong communicator; capable of working closely with both clinical and security teams.
• Committed to ethical practices and following all safety protocols.

Responsibilities

• Continuous Monitoring: Maintain uninterrupted observation of assigned patients to ensure a safe environment.
• Access Control: Regulate access to patient care areas, screening visitors and their belongings for potential hazards.
• Safety Assurance: Remove potentially harmful objects and maintain a secure setting for patients under extended care.
• Behavior Monitoring: Stay alert to patient behaviors, particularly during late-night or low-activity periods.
• Staff Protection: Support and protect medical staff in situations where a patient poses a risk to themselves or others.
• Compliance: Adhere to company and client policies and report any changes or incidents immediately.
• Communication & Collaboration: Notify clinical staff, chain of command, and Hospital Management of behavioral escalations or location changes; assist with patient restraints only as a last resort, prioritizing safety and dignity.
• Customer Service: Provide courteous, respectful interactions with employees, patients, and visitors, presenting a professional image of the client and security team.
• Monitoring & Patrols: Conduct foot or vehicle patrols to identify hazards, security violations, or unauthorized individuals; inspect buildings and grounds.
• Incident Response: Protect evidence, secure accident or emergency scenes, and respond to fire, medical, hazardous materials, or weather-related incidents following established procedures.
• Reporting: Prepare logs, reports, and documentation using clear grammar and professional standards.
• Safety Enforcement: Ensure property removal complies with client policies; direct individuals causing disturbances to leave the premises.
• Additional Duties: Perform other security-related tasks as required by site needs.

Skills

Observational and de-escalation skills

Strong communication

Ethical practices and safety protocols

Education

High school diploma or GED

Job description

Securitas Security Services provides public safety leadership at Boston Children's Hospital in Boston, MA. The Public Safety Officer protects patients, staff, and visitors through monitoring, access control, and collaborative incident response.

The role emphasizes safety, dignity, and professional service in a high-activity healthcare environment. The position offers on-site work with hourly pay of $24.45, requiring 18+ years, US work eligibility, reliable transport, and English proficiency.