Hospital Public Safety Officer – Security & Transport

St. Charles Health System; Bend (OR); On-site; USD 33,000 - 42,000; Full time

Job summary

St. Charles Health System in Bend, Oregon seeks a Public Safety Officer to protect patients, visitors and staff across the hospital facilities.

The role involves secure transport, de-escalation, and monitoring of security systems to maintain a safe environment. Responsibilities include responding to emergencies, coordinating with admitting and nursing staff, and ensuring compliance with policy while delivering professional service, including after-hours support.

Qualifications

• High school diploma or GED is required.
• Must obtain DPSST Armed/Unarmed cert within 90 days and BLS within 30 days.
• Oregon driver’s license and driving ability required.

Responsibilities

• Perform secure transport and apply least restrictive restraints when needed.
• Respond to emergency codes and security incidents.
• Operate security cameras and monitoring systems; file reports.
• Greet patients and visitors; provide wayfinding and frontline service.
• Lead de-escalation efforts and coordinate with nursing/admitting staff.
• Complete documentation to regulatory standards and follow ethics policies.
• Ensure safety of patients, staff, visitors, and hospital property.

Skills

Security operations

Crisis de-escalation

Customer service

Communication skills

First aid/CPR

Education

High school diploma or GED

DPSST Armed/Unarmed certification within 90 days

BLS/CPR certification within 30 days

Tools

Metal detector operation

Job description

St. Charles Health System in Bend, Oregon seeks a Public Safety Officer to protect patients, visitors and staff across the hospital facilities.

The role involves secure transport, de-escalation, and monitoring of security systems to maintain a safe environment. Responsibilities include responding to emergencies, coordinating with admitting and nursing staff, and ensuring compliance with policy while delivering professional service, including after-hours support.