Hospital Public Safety Officer & Security | Rapid Response

Hartford HealthCare; Manchester (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

None

Job summary

Hartford HealthCare in Manchester, CT is seeking a Public Safety Officer to protect patients, visitors and staff. The role involves front-line security, incident response, and collaboration with first responders within Hartford HealthCare’s facilities.

Responsibilities include patrols, rapid problem-solving, documentation, and adherence to safety policies. A valid CT Guard Card and driver’s license are required, with a plan for card submission within 90 days of hire.

Qualifications

• High School Diploma or equivalent.
• 1 year of relevant public safety or healthcare service experience.
• Valid CT Guard Card or plan to obtain within 90 days of hire.
• Valid CT driver’s license with excellent driving record.
• Ability to read, write and understand English.
• Strong judgment, communication and problem-solving abilities.

Responsibilities

• Provide professional, customer-service focused assistance to patients, visitors, families, colleagues, clinicians and first responders.
• Patrol facility to identify safety concerns, check credentials, and provide directions.
• Respond to incidents, manage hazards and investigate security events.
• Maintain knowledge of policies and perform duties per guidelines.
• Share information with other officers and complete activity logs and reports.
• Coordinate with law enforcement and first responders when needed.
• Inform supervisor of unusual situations and request additional support.
• Complete other duties as assigned.

Skills

Discretion & judgment

Reading & writing

Positive attitude

Customer service

Problem solving

Attention to detail

Computer skills

Education

High School Diploma or equivalent

CT Guard Card (or application in progress)

Tools

Driver's license

Job description

Hartford HealthCare in Manchester, CT is seeking a Public Safety Officer to protect patients, visitors and staff. The role involves front-line security, incident response, and collaboration with first responders within Hartford HealthCare’s facilities.

Responsibilities include patrols, rapid problem-solving, documentation, and adherence to safety policies. A valid CT Guard Card and driver’s license are required, with a plan for card submission within 90 days of hire.