Hospital Public Safety Officer: Protecting Patients & Staff

hhccareers; Winsted (CT); On-site; USD 42,000 - 64,000; Full time

Job summary

Hartford HealthCare is seeking a Public Safety Officer to support patients, visitors and staff across its Connecticut network. The role involves patrolling facilities, verifying credentials, and responding to safety incidents with a focus on exceptional service.

It requires problem-solving, strong communication, and the ability to work independently. Candidates should have valid driver’s license and CT Guard Card, with preferred credentials for First Aid, CPR, CPI, MOAB, and multilingual

Qualifications

• Customer service experience helping patients, visitors, and staff.
• Public safety background or willingness to work in security roles.
• Strong problem-solving and communication abilities.
• Ability to read, write, and understand English.
• Attention to detail and ability to work independently.

Responsibilities

• Provide professional, customer service focused assistance to the HHC Community.
• Patrol facilities and check credentials to maintain safety.
• Respond promptly to incidents and investigate hazards.
• Maintain knowledge of policies and procedures and follow guidelines.
• Log activities and cooperate with law enforcement when needed.
• Inform leadership of unusual situations and request assistance as needed.
• Perform other duties as assigned.

Skills

Customer service

Public safety

Problem solving

English proficiency

Attention to detail

Discretion and judgment

Tools

Electronic tools

Job description

Hartford HealthCare is seeking a Public Safety Officer to support patients, visitors and staff across its Connecticut network. The role involves patrolling facilities, verifying credentials, and responding to safety incidents with a focus on exceptional service.

It requires problem-solving, strong communication, and the ability to work independently. Candidates should have valid driver’s license and CT Guard Card, with preferred credentials for First Aid, CPR, CPI, MOAB, and multilingual