Hospital Public Safety Leader | Incident Response & Team Oversight

Beth Israel Lahey Health; Cambridge (MA); On-site; USD 33,000 - 40,000; Full time

Job summary

Beth Israel Lahey Health in Cambridge, MA seeks a Protection Services Officer-In-Charge to lead shift operations, monitor incident response, and ensure department policy compliance.

You will supervise staff, coordinate duties, manage security reporting, and contribute to patient and staff safety while maintaining professional relations with hospital communities. This is a full-time rotating role with opportunities for growth.

Qualifications

• Associate's degree in criminal justice or security experience.
• Valid Massachusetts driver's license with clean record.
• Excellent interpersonal and communication skills.
• Ability to make quick, sound decisions in emergencies.
• Ability to pass CPR (First Responder) and CPI certifications.

Responsibilities

• Oversee officer-in-charge duties and staffing to maintain minimum coverage.
• Coordinate incident reports, approvals, and follow-up investigations.
• Direct shift operations and ensure compliance with department policies.
• Support staff development and performance evaluations.
• Maintain professional relations with patients, families, visitors and staff.

Skills

Interpersonal communication

Decision making under stress

Team coordination

Education

Associate's degree in criminal justice or security experience

Massachusetts driver's license (valid)

CPR certification (First Responder)

Job description

Beth Israel Lahey Health in Cambridge, MA seeks a Protection Services Officer-In-Charge to lead shift operations, monitor incident response, and ensure department policy compliance.

You will supervise staff, coordinate duties, manage security reporting, and contribute to patient and staff safety while maintaining professional relations with hospital communities. This is a full-time rotating role with opportunities for growth.