Healthcare Security & Emergency Response Specialist

Beth Israel Lahey Health; Cambridge (MA); On-site; USD 29,000 - 34,000; Full time

Job summary

Beth Israel Lahey Health is seeking a vigilant Public Safety Officer to join the emergency response team at our Cambridge campus. You will respond to emergencies, manage crises, and coordinate with local police, fire, and EMS while protecting patients, staff, and visitors.

In this role you will perform routine patrols, incident reporting, crowd control, and one-to-one observation as needed. The position requires strong situational awareness, calm decision-making, and a commitment to patient and

Qualifications

• High school diploma or GED essential; associate's degree preferred.
• 1–2 years healthcare security experience preferred.
• Strong interpersonal and communication skills across diverse groups.
• Valid driver’s license preferred.
• Required safety training certifications upon hire.

Responsibilities

• Responds promptly to emergencies, codes, and alarms per policy.
• First responders to acts of violence and crisis situations.
• conducts incident reports and maintains accurate records.
• Patrols and observes CCTV; report safety hazards.
• Coordinate with local police, fire, and EMS as directed.

Skills

Attention to detail

Interpersonal skills

Communication skills

Calm under pressure

Education

High school diploma or GED

Associate's degree or equivalent in criminal justice, law enforcement, or business management

Job description

Beth Israel Lahey Health is seeking a vigilant Public Safety Officer to join the emergency response team at our Cambridge campus. You will respond to emergencies, manage crises, and coordinate with local police, fire, and EMS while protecting patients, staff, and visitors.

In this role you will perform routine patrols, incident reporting, crowd control, and one-to-one observation as needed. The position requires strong situational awareness, calm decision-making, and a commitment to patient and