Hospital PBX & Security Communications Operator

Dignity Health; Prescott (AZ); On-site; USD 24,796 - 30,307; Full time

Job summary

Dignity Health – Yavapai Regional Medical Center (DH-YRMC) in Prescott, AZ is seeking a PBX Operator to manage the hospital's communications and security systems and ensure reliable, secure telephone service across departments.

You will handle calls, operate the switchboard, respond to emergencies, and monitor security systems, while upholding our core values and commitment to patient care. The role offers on-site work in Prescott with a pay range of $18.00 to $22.19 per hour.

Qualifications

• High School Graduate/GED
• Two years PBX operator, customer service, or hospital related experience
• Some college level education
• Three years customer service experience, preferably in a hospital PBX or high volume call center environment

Responsibilities

• Manage calls and operate the hospital switchboard
• Respond to emergencies
• Monitor security systems
• Direct calls to appropriate departments with care and efficiency
• Maintain a high level of service and professional conduct

Job description

Dignity Health – Yavapai Regional Medical Center (DH-YRMC) in Prescott, AZ is seeking a PBX Operator to manage the hospital's communications and security systems and ensure reliable, secure telephone service across departments.

You will handle calls, operate the switchboard, respond to emergencies, and monitor security systems, while upholding our core values and commitment to patient care. The role offers on-site work in Prescott with a pay range of $18.00 to $22.19 per hour.