Hospital Patient Dining Lead — Impactful Care & Service

Compass Group USA; Lexington (KY); Hybrid; USD 32,000 - 34,000; Full time

Benefits offered by this job

Discounted shift meals

401k

Paid time off

Job summary

Morrison Healthcare, a Compass Health care company, is hiring a full-time Patient Services Lead at University of Kentucky Chandler Hospital in Lexington, KY. The role coordinates patient meal service and special requests, ensuring trained staff and proper staffing for the Patient Dining Program.

Shifts include three 12-hour days and one 6-hour day per week with rotating weekends/holidays. Experience in food service or patient dining is required, with benefits such as 401k and paid time off.

Qualifications

• Previous food service and/or patient dining experience required.
• Ability to communicate and read documents such as safety rules, procedure manuals, and operation and maintenance instructions.
• The associate must occasionally lift and/or move up to 100 pounds, as well as maneuver and push food delivery carts.

Responsibilities

• Oversees systems and processes to ensure that the strategic and operational objectives of the Patient Dining Program service are accomplished.
• Supervise Patient Dining Associates and ensure they provide services that include helping patients make menu selections, assemble, and deliver/pick-up their meal trays.
• Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
• Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
• Is responsive to patients' needs at all times. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
• Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
• Adhere to facility confidentiality and the patient’s rights policy as outlined in the facility’s Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.

Skills

Communication skills

Reading safety rules

Tools

ADT system

Job description

Morrison Healthcare, a Compass Health care company, is hiring a full-time Patient Services Lead at University of Kentucky Chandler Hospital in Lexington, KY. The role coordinates patient meal service and special requests, ensuring trained staff and proper staffing for the Patient Dining Program.

Shifts include three 12-hour days and one 6-hour day per week with rotating weekends/holidays. Experience in food service or patient dining is required, with benefits such as 401k and paid time off.