Hospital Patient Advocate — Coverage & Care Navigator

RevOne Companies; Newburgh (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

The WellFund seeks an On-Site Patient Advocate to build relationships, solve problems, and guide patients through federal and state coverage options. You will work onsite in a hospital setting, delivering prompt, courteous service while ensuring patient-first care.

Responsibilities include handling high volumes of face-to-face interactions, clear communication, and multitasking across multiple databases, with strict HIPAA compliance and collaboration with hospital staff.

Qualifications

• Computer proficiency and ability to learn multiple databases.
• Excellent verbal and written communication skills.
• Strong understanding of HIPAA and patient privacy requirements.
• Knowledge of Medicaid programs and Federal Marketplace processes.

Responsibilities

• Exemplifies mission and values in professional behavior.
• Collaborates with management to identify learning needs and goals.
• Maintains knowledge of policies and procedures and works with others to complete tasks.

Skills

Computer proficiency

Multi-tasking

Verbal and written communication

HIPAA knowledge

Medicaid knowledge

Federal Marketplace knowledge

Rules interpretation

Education

High school diploma or equivalency

Job description

The WellFund seeks an On-Site Patient Advocate to build relationships, solve problems, and guide patients through federal and state coverage options. You will work onsite in a hospital setting, delivering prompt, courteous service while ensuring patient-first care.

Responsibilities include handling high volumes of face-to-face interactions, clear communication, and multitasking across multiple databases, with strict HIPAA compliance and collaboration with hospital staff.