Hospital Outreach Manager

DaVita Kidney Care; United States; Remote; USD 69,000 - 117,000; Full time

Job summary

An established industry player is seeking a dynamic individual to enhance patient transitions from hospitals to outpatient care. This role focuses on building relationships with renal discharge planners and case managers, ensuring a seamless experience for newly diagnosed dialysis patients. The ideal candidate will possess strong analytical skills, a strategic mindset, and the ability to communicate effectively with upper leadership. Join a team dedicated to improving healthcare outcomes and making a difference in the lives of patients suffering from chronic kidney failure. This is an opportunity to thrive in a supportive environment that values service excellence and continuous improvement.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Time Off

Professional Development Programs

EAP Counseling Sessions

Backup Child Care

Maternity/Paternity Leave

Qualifications

• Bachelor's degree preferred with strong analytical and communication skills.
• Ability to build relationships and demonstrate strategic thinking.

Responsibilities

• Analyze data to drive growth and communicate insights to leadership.
• Build relationships with discharge planners to enhance patient transitions.

Skills

Data Analysis

Communication

Relationship Building

Problem Solving

Strategic Thinking

Education

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

5200 Virginia Way, Brentwood, Tennessee, 37027-7569, United States of America

General Purposes of Job
The goal of this role is to ensure DaVita is the provider of choice to hospitals. This teammate will engage renal discharge planners and case managers in an effort to build and strengthen relationships. Their focus is to ensure a smooth and seamless experience in support of newly diagnosed and hospitalized dialysis patients to ensure a successful transition to the outpatient setting.

Essential Duties

• Analyze data insights to highlight its importance and drive growth.
• Demonstrate executive presence when delivering insights to upper leadership, ensuring clear and impactful communication.
• Leverage a strategic mindset to perform root cause analysis, identifying opportunities based on patient feedback.
• Consistently outreach to discharge planners to provide education and build awareness of offerings.
• Prioritize key insights and opportunities to align with business goals and stakeholder needs.
• Identify opportunities to grow as provider of choice through relationship building and addressing feedback.
• Partner with internal field teammates to optimize the admission process and implement best demonstrated practices.
• Combine analytical rigor with strategic thinking to translate feedback into growth-oriented business strategies.
• Assist with necessary communication between hospital, admission and clinic teammates to work through patient placements with extenuating circumstances.
• Support a smooth and seamless discharge experience for patients and hospital staff to DaVita centers.
• Develop comprehensive knowledge of local markets.

Seeking candidates who demonstrate:

• Commitment to DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate these core values daily in performance and interactions.
• Ability to build and foster strong relationships with people across many levels and diverse backgrounds.
• Natural curiosity with a growth mindset.
• Self-starter with a strong bias for action.
• High accountability and follow through, with a passion for problem solving.
• Strategic mindset, with the ability to systematically connect dots.

Minimum qualifications

• Bachelor’s Degree preferred.
• Ability to travel to various locations to meet with partners (internal and external) on an as-needed basis. Includes valid driver’s license in state of residence and insurable driving record.
• Intermediate computer skills with a variety of software packages including but not limited to Microsoft Word, Excel, PowerPoint, billing systems.

Here is what you can expect when you join our Village:

• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more.
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

#LI-JH4

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

$69,000.00-$117,000.00 / year
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits.

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.