Hospital Meal Delivery & Patient Care Ambassador

Optim-Healthcare; Sylvania (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Optim-Healthcare's Food Services team in Reidsville, GA, seeks a dedicated Food Services Ambassador to deliver meals to patients and ensure dietary requirements are met. You will engage with patients, assist with menu choices, and support the dietary staff to maintain accuracy and service quality.

The role emphasizes strong communication, teamwork, and the ability to operate in a fast-paced hospital environment while maintaining safety and compassion for patients.

Qualifications

• High school diploma or GED preferred.
• Experience in food service, hospitality, or healthcare is a plus.
• Strong communication and interpersonal skills.
• Ability to follow instructions and work in a fast-paced environment.

Responsibilities

• Deliver meals and snacks to patients in a timely and courteous manner.
• Verify patient identity and ensure meals match prescribed dietary restrictions.
• Assist patients with menu selections in accordance with physician-ordered diets.
• Communicate patient needs, concerns, or food preferences to dietary staff.
• Set up meal trays and assist patients with opening containers or basic needs.
• Collect trays after meals and maintain cleanliness of patient areas.
• Maintain proper food safety and sanitation standards (CDC guidelines or hospital policy).
• Provide friendly interaction to improve patient satisfaction and comfort.
• Document meal delivery and patient intake as required.

Skills

Customer service

Attention to detail

Teamwork

Time management

Empathy and professionalism

Education

High school diploma or GED

Job description

Optim-Healthcare's Food Services team in Reidsville, GA, seeks a dedicated Food Services Ambassador to deliver meals to patients and ensure dietary requirements are met. You will engage with patients, assist with menu choices, and support the dietary staff to maintain accuracy and service quality.

The role emphasizes strong communication, teamwork, and the ability to operate in a fast-paced hospital environment while maintaining safety and compassion for patients.