Hospital Manager

Mission Pet Health; Chicago (IL); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401k retirement plan

Life Insurance

Disability insurance

Teladoc access

Pet care discounts

Educational assistance

Job summary

Mission Pet Health is seeking a Hospital Manager in Chicago, IL to drive the financial health of the hospital, lead a high-performing team, and deliver exceptional client and patient care. This role collaborates with the national network to support growth and excellence in veterinary services.

You will oversee staffing, onboarding, training, and strategic initiatives while maintaining a positive culture aligned with our WAG values.

Qualifications

• Proven experience managing a P&L with measurable results.
• Successful background in recruiting and building high-quality teams.
• Exceptional leadership and communication skills.
• Experience in veterinary, medical, or customer-focused retail environments.

Responsibilities

• Cultivate a healthy culture: champion a positive, engaged, collaborative team environment.
• Develop Your Team: guide onboarding, training, and long-term growth.
• Drive Business Success: own hospital financial health, manage P&L, labor costs, and inventory.
• Build a High-Performing Team: lead recruiting, interviewing, and hiring top talent.
• Champion the Client Experience: ensure excellent service to clients and pets.

Skills

P&L management

Recruiting

Leadership

Communication

Veterinary industry experience

Job description

Welcome to Metropolitan Veterinary Center in vibrant Chicago, IL. We are dedicated to providing the highest standards of care, which is reflected in our respected AAHA accreditation and our excellent 4.6-star Google rating, demonstrating the deep trust we have built within the community. Our mission centers on collaboration and excellence, ensuring every pet receives individualized, compassionate treatment. If you are looking for a place where you can immediately contribute your skills and truly succeed, this is your next career opportunity. Metropolitan Veterinary Center operates within a supportive national network focused entirely on the success and well-being of its teammates. We believe in investing in your future, offering programs designed to help all teammates achieve their career goals, whether that means becoming a credentialed technician, pursuing specialty interests, or moving into leadership roles. Veterinarians have immediate access to a wide network of internal specialty consultations, ensuring you always have the support needed to diagnose and treat complex cases. We cultivate a learning environment where every teammate is encouraged to do their best work and expand their skills. Our commitment to medical excellence is evident in our comprehensive service offerings, specializing in high-level small animal care and advanced cardiology services. Being AAHA accredited means we meet rigorous standards in facility management, patient care, and diagnostic capabilities. For those focused on continuous improvement, the hospital prioritizes ongoing education and access to advanced tools and technology. We ensure our teammates have the necessary resources and continuing education opportunities required to deliver exceptional, evidence-based medicine every single day. Located in the heart of Chicago, IL, you gain access to a world-class city that offers limitless opportunities outside of the clinic. Chicago is renowned for its diverse neighborhoods, iconic architecture, world-famous cuisine, and vibrant cultural institutions like Millennium Park and the Art Institute. Whether you are seeking major league sports, pristine lakefront trails, or a globally recognized dining scene, Chicago provides the perfect backdrop for a fulfilling life, making it an incredible place to live, explore, and put down roots.

Your Impact as a Hospital Manager

• Cultivate a Healthy Culture: You'll be the champion for a positive, engaged, and collaborative team environment that aligns with our WAG values.
• Develop Your Team: You'll guide the career development of all team members, from onboarding and training to long-term growth and success.
• Drive Business Success: You'll have ownership of the hospital's financial health, managing the P&L, labor costs, and inventory to meet and exceed business goals.
• Build a High-Performing Team: You'll take the lead on recruiting, interviewing, and hiring top talent for all hospital roles.
• Champion the Client Experience: You'll ensure every client and pet receives exceptional service, proactively addressing concerns to build lasting community relationships.

What You'll Bring to the Team

• Proven experience managing a P&L, with a track record of driving results.
• A successful background in recruiting, interviewing, and building high-quality teams.
• Exceptional leadership skills with the ability to foster a positive, high-performing culture.
• Strong communication and conflict-resolution skills.
• Previous management experience in a veterinary, medical, or customer-focused retail environment is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow

Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.