Hospital Manager

Mission Pet Health; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Discounted veterinary care for yourown

Online discount platform

Teladoc 24/7 access to doctors

401k retirement options

Life Insurance and Disability coverage

Educational assistance for AVMA-accred

Job summary

Uptown Animal Hospital, located in Chicago, IL, is seeking a Hospital Manager to lead our high-performing veterinary team. You will focus on maintaining compassionate, modern medical standards within a AAHA-accredited practice, driving financial health, and supporting providers with robust resources.

You will cultivate a healthy culture, guide team development, and own the hospital's growth. Join a network-backed environment that prioritizes patient care and professional advancement.

Qualifications

• Proven experience managing a P&L.
• Experience recruiting, interviewing, and building teams.
• Strong leadership and communication skills.
• Experience in veterinary, medical, or customer-focused retail environment is preferred.

Responsibilities

• Cultivate a healthy culture and champion a collaborative team environment.
• Develop the career growth and onboarding of team members.
• Own the hospital's financial health including P&L, labor costs, and inventory.
• Lead recruiting, interviewing, and hiring across hospital roles.
• Ensure exceptional client and patient service and build community relationships.

Skills

P&L management

Recruiting

Leadership

Communication

Job description

Uptown Animal Hospital is looking for veterinary professionals dedicated to providing the highest standard of small animal care. Our commitment to excellence is reflected not only in our stellar 4.6-star Google rating but also through our confirmed AAHA accreditation, demonstrating our deep commitment to superior medical protocols. Joining our practice means stepping into a trusted community institution where you will be empowered to practice compassionate, modern medicine every day. This is your opportunity to join a high-performing team in a dynamic urban environment. When you join Uptown Animal Hospital, you gain more than just a job; you gain the comprehensive backing of a robust veterinary support network. We understand that our success depends on the growth of our teammates. We prioritize creating workflows that allow you to focus on patient care and provide the necessary resources to eliminate roadblocks. Our ongoing education and development programs are designed to help you achieve your professional goals, whether that means earning a new credential or moving into a leadership role. You will be actively supported in your pursuit to do your best work alongside dedicated colleagues. Practicing quality small animal medicine is the core of our AAHA-accredited mission. Our veterinarians are supported by access to internal specialty consultations and cutting-edge resources that elevate clinical decision-making. We believe in providing comprehensive diagnostic and treatment options, ensuring complex cases are managed with confidence. Our hospital environment fosters collaboration, ensuring every teammate feels comfortable contributing their expertise to patient outcomes, allowing us to consistently deliver compassionate and advanced care to the Chicago community. Located in the vibrant, world-class city of Chicago, Illinois, your daily life outside the hospital will be anything but routine. You will find yourself immersed in a rich cultural landscape featuring everything from iconic museums and architectural marvels to some of the country’s finest dining and entertainment. Chicago offers diverse neighborhoods, beautiful lakefront access, and a community spirit that is truly unique. This location provides the perfect backdrop for ambitious professionals seeking an exciting urban lifestyle combined with a deeply rewarding professional career.

Your Impact as a Hospital Manager

• Cultivate a Healthy Culture: You'll be the champion for a positive, engaged, and collaborative team environment that aligns with our WAG values.
• Develop Your Team: You'll guide the career development of all team members, from onboarding and training to long-term growth and success.
• Drive Business Success: You'll have ownership of the hospital's financial health, managing the P&L, labor costs, and inventory to meet and exceed business goals.
• Build a High-Performing Team: You'll take the lead on recruiting, interviewing, and hiring top talent for all hospital roles.
• Champion the Client Experience: You'll ensure every client and pet receives exceptional service, proactively addressing concerns to build lasting community relationships.

What You'll Bring to the Team

• Proven experience managing a P&L, with a track record of driving results.
• A successful background in recruiting, interviewing, and building high-quality teams.
• Exceptional leadership skills with the ability to foster a positive, high-performing culture.
• Strong communication and conflict-resolution skills.
• Previous management experience in a veterinary, medical, or customer-focused retail environment is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.