Part-Time Receptionist - Hyde Park Animal Clinic

Mission Pet Health; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Discounted pet care

Teladoc access

401k retirement plan

Educational assistance

Job summary

Mission Pet Health, located in Chicago, seeks a receptionist to manage a multi-line phone system, greet clients with a compassionate demeanor, and coordinate front-desk activities. You will handle scheduling, medical record keeping, and financial transactions to help maintain seamless patient care.

The role supports pet wellness through client education and collaboration with veterinary staff. A friendly, empathetic, and organized approach is essential in a fast-paced animal care environment.

Qualifications

• Excellent customer service and a genuine love for animals.
• Strong communication skills with the ability to manage stressful situations.
• Excellent organization and multitasking in a fast-paced environment.
• Team-first mindset with ability to work independently or with direction.
• Experience with veterinary software is preferred; some weekend/holiday availability.

Responsibilities

• Direct the flow of front-desk operations and greet clients warmly.
• Maintain accurate medical records and manage appointment schedules.
• Assist with financial transactions and ensure smooth hospital operations.
• Educate clients on preventative care and hospital services.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary software

Tools

Veterinary software

Job description

At Hyde Park Animal Clinic, we are dedicated to providing the highest standard of care for small animal patients in a supportive and collaborative environment. Our commitment to clinical excellence is confirmed by our prestigious AAHA Accreditation, a designation recognizing our dedication to veterinary practice standards. Joining our team means committing yourself to superior medical protocols and helping us uphold this reputation every day. If you are looking for an opportunity to genuinely impact patient health alongside dedicated teammates, this is where you can do your best work. We understand that to succeed in veterinary medicine, you need consistent support and investment in your future. While focusing on the immediate needs of our patients, we also prioritize your long-term career goals. Our practice is backed by organizational resources that emphasize continuing education and structured programs designed to help all teammates achieve personal and professional milestones, whether you are pursuing credentialing as a technician or looking to move into a leadership role within the clinic. The quality of medicine at Hyde Park Animal Clinic is non-negotiable, guided by our AAHA-Accredited protocols for diagnostics, surgery, and pain management. We provide comprehensive small animal care built upon a foundation of best practices. Furthermore, our veterinarians and medical support teammates benefit from a network that provides access to internal specialty consultations and resources, ensuring that complex cases are managed with the collective knowledge of experienced professionals. This structure supports confident clinical decision-making and empowers our team to consistently deliver high-quality outcomes.

Located in the vibrant, history-rich city of Chicago, Hyde Park offers a unique blend of world-class urban amenities and a strong neighborhood feel. Working here places you close to iconic landmarks, renowned museums, beautiful lakefront parks, and a dynamic culinary scene. Chicago is an incredible place to live and establish roots, offering diverse cultural activities and easy access to exceptional parks and public transportation. If you are seeking a career in a major metropolitan area that still feels welcoming and connected, Chicago provides an unbeatable environment to call home.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values - Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 'Most Loved Workplace', ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.