Hospital Liaison: Patient Care & Discharge Coordinator

Health System Services; Buffalo (NY); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) with company contribution

Generous PTO and vacation time

Company-Paid Long-Term Disability

Tuition Reimbursement Program

Community engagement opportunities

Job summary

A healthcare organization in Buffalo is seeking a Hospital Liaison to facilitate patient care across multiple sites. The ideal candidate will have excellent communication skills, a compassionate attitude, and a willingness to engage with patients and staff. Responsibilities include educating hospital staff on equipment qualifications, obtaining insurance documentation, and maintaining inventory. This full-time role requires being physically active, working 8:30 am to 5:00 pm Monday to Friday, and offers competitive pay of $23.00 - $25.00 per hour.

Qualifications

• Medical field experience is preferred but not required.
• Strong follow-up skills and ownership of responsibilities.
• Ability to comprehend patient clinical charts is preferred.

Responsibilities

• Coordinate patient care in hospital settings across Buffalo area.
• Educate patients and hospital staff on medical equipment.
• Obtain documentation for insurance verifications and equipment.

Skills

Communication skills

Customer service mindset

Ability to adapt

Outgoing personality

Compassion

Teamwork

Education

Bachelor’s degree in a related field

High School Diploma or GED

Tools

Microsoft Suite

Job description

A healthcare organization in Buffalo is seeking a Hospital Liaison to facilitate patient care across multiple sites. The ideal candidate will have excellent communication skills, a compassionate attitude, and a willingness to engage with patients and staff. Responsibilities include educating hospital staff on equipment qualifications, obtaining insurance documentation, and maintaining inventory. This full-time role requires being physically active, working 8:30 am to 5:00 pm Monday to Friday, and offers competitive pay of $23.00 - $25.00 per hour.