Hospital Liaison

Lincare Holdings; Hickory (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Lincare Holdings is seeking a Liaison in Hickory, North Carolina. This role involves daily interaction with hospital case managers to set up equipment like O2 portability and nebulizers for patient discharge. Responsibilities include stocking the vehicle with necessary items, educating case managers on insurance criteria, and facilitating patient discharge through effective communication. This position is critical for ensuring that patients receive timely and appropriate equipment for their recovery needs.

Responsibilities

• Stock vehicle daily with necessary equipment and paperwork.
• Make rounds to contact case managers at assigned facilities.
• Communicate with center about O2 discharges to schedule setup.
• Understand and communicate coverage criteria to stakeholders.
• Complete setup paperwork daily for all equipment delivered.
• Assist with obtaining necessary documentation for billing.

Job description

The Liaison will interact daily with hospital case managers at each facility assigned to deliver and set up O2 portability, nebulizers, and small DME items for patient discharge. The Liaison will provide education on insurance criteria and documentation requirements, equipment, and programs available to benefit patients and to facilitate discharge.

Job Responsibilities

• Stock vehicle daily with necessary equipment, disposables, patient setup paperwork and marketing literature needed for that day
• Make rounds to contact all case managers each day at each facility assigned to them to let them know they are at the facility should case managers identify a patient discharge equipment need
• Communicate with center throughout the day on O2 discharges so that center can schedule SR to complete home set up of equipment
• Understand and communicate coverage criteria to case managers and patients as applicable
• Complete setup paperwork daily for all equipment delivered
• Assist with getting CMNs and chart notes as requested by center daily required for billin