Hospital Liaison: Equipment & Care Coordination

Lincare Holdings; Charlotte (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

Lincare Holdings in Charlotte, NC seeks a proactive coordinator to support home medical equipment delivery and discharge processes. You will stock vehicles, liaise with case managers, and ensure timely setup and documentation for patients.

The role emphasizes strong communication with patients, physicians, and hospital staff, familiarity with Medicare guidelines, and accurate completion of CMNs and chart notes for reimbursement.

Qualifications

• High school diploma or GED or equivalent; 1–3 months related experience or training.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Excellent communication and daily interaction with patients, physicians, and hospital staff.

Responsibilities

• Stock vehicle daily with equipment, disposables, patient setup paperwork, and marketing literature.
• Make rounds to contact case managers at each facility to flag patient discharge equipment needs.
• Communicate with centers on O2 discharges so home setup can be scheduled by SR.
• Explain coverage criteria to case managers and patients when applicable.
• Complete setup paperwork daily for all equipment delivered.
• Assist with obtaining CMNs and chart notes for billing as required.

Skills

Excellent communication

Reading & comprehension

Basic math

Public speaking

Education

High school diploma or GED

1–3 months related experience

Job description

Lincare Holdings in Charlotte, NC seeks a proactive coordinator to support home medical equipment delivery and discharge processes. You will stock vehicles, liaise with case managers, and ensure timely setup and documentation for patients.

The role emphasizes strong communication with patients, physicians, and hospital staff, familiarity with Medicare guidelines, and accurate completion of CMNs and chart notes for reimbursement.