Hospital Liaison

DeCoach Recovery Centre; Dayton (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

Company Paid Life Insurance

Paid Time Off

Paid Holidays

Yearly merit raises

Job summary

DeCoach Recovery Centre, based in Dayton, OH, seeks a Hospital Liaison to be the primary connection between hospitals and the treatment center. You will coordinate patient referrals, educate hospital staff on services, and support admissions with a patient-centered approach.

The role emphasizes relationship-building with clinicians, case managers, and discharge planners, ensuring smooth transitions to MAT, detox, and recovery programs while representing the organization at community events.

Qualifications

• Minimum 2 years in a healthcare liaison or related role, preferably within addiction treatment, hospitals, or behavioural health services.
• Bachelor's degree in a relevant field.
• Strong interpersonal and communication skills, with the ability to build relationships and advocate for patients.
• Knowledge of addiction treatment options including medication-assisted treatment, detox, and recovery programs.
• CDCA or equivalent certification preferred but not required.

Responsibilities

• Relationship Building: Develop and maintain strong, collaborative relationships with hospital staff, including physicians, nurses, case managers, and discharge planners.
• Patient Referrals: Facilitate the referral process by coordinating with hospital teams to identify patients in need and ensuring timely transitions to DeCoach Recovery Centre.
• Collaboration: Work with admissions and outreach teams for cohesive referral management.
• Education & Outreach: Educate hospital staff about DeCoach's treatment services, including MAT, residential care, outpatient services, and recovery housing.
• Patient Advocacy: Serve as an advocate for patients, ensuring they receive appropriate care as they transition from hospital to treatment programs.
• Follow-Up: Maintain communication with hospital staff and patients post-discharge.
• Documentation: Accurately document all interactions and referrals in accordance with policies.
• Community Engagement: Represent DeCoach at hospital and community events.

Skills

Relationship building

Interpersonal skills

Communication skills

Advocacy for patients

Healthcare liaison experience

Education

Bachelor's degree in communication, social work, psychology, healthcare administration, or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical Dayton, OH, US

About Us

DeCoach Recovery Centre is a leading provider of comprehensive addiction treatment services, dedicated to making a difference in the lives of those struggling with substance use disorders. We are committed to offering a range of recovery options, from medication-assisted treatment to abstinence-based programs, all tailored to the unique needs of our clients. Our mission is to raise the standards of recovery and provide hope, healing, and a path forward for every individual who walks through our doors.

Job Overview

We are currently hiring for a Hospital Liaison for the Dayton area. The Hospital Liaison will serve as the primary point of contact between DeCoach Recovery Centre and local hospitals, ensuring seamless transitions of care for patients in need of addiction treatment. This role is crucial in building and maintaining strong relationships with healthcare professionals, promoting DeCoach's services, and coordinating patient referrals from hospital settings to our treatment programs. The Hospital Liaison will work directly with our admissions team under the guidance of the Chief Marketing Officer (CMO), ensuring that our outreach and referral processes are efficient, effective, and patient-centered.

Key Responsibilities

• Relationship Building: Develop and maintain strong, collaborative relationships with hospital staff, including physicians, nurses, case managers, and discharge planners.
• Patient Referrals: Facilitate the referral process by coordinating with hospital teams to identify patients in need of addiction treatment and ensuring timely transitions to DeCoach Recovery Centre.
• Collaboration: Work closely with the admissions team and other outreach representatives to ensure a cohesive approach to patient care and referral management.
• Education & Outreach: Provide education to hospital staff about DeCoach's comprehensive treatment services, including our medication-assisted treatment programs, residential care, outpatient services, and recovery housing.
• Patient Advocacy: Serve as an advocate for patients, ensuring they receive appropriate care and support as they transition from the hospital to DeCoach's treatment programs.
• Follow-Up: Maintain communication with hospital staff and patients post-discharge to monitor progress and address any ongoing needs or concerns.
• Documentation: Accurately document all interactions, referrals, and follow-up activities in accordance with DeCoach's policies and procedures.
• Community Engagement: Represent DeCoach at hospital and community events, strengthening our presence and visibility in the healthcare community.

Qualifications

• Experience: Minimum of 2 years in a healthcare liaison , case management, or related role, preferably within addiction treatment, hospitals, or behavioural health services.
• Education: Bachelor's degree in communication, social work, psychology, healthcare administration, or a related field preferred.
• Skills: Strong interpersonal and communication skills, with the ability to build relationships, advocate for patients, and collaborate effectively with team members.
• Knowledge: Familiarity with addiction treatment options, including medication-assisted treatment, detox, and recovery programs.
• Certifications: Certified Chemical Dependency Counselor (CDCA) or equivalent certification preferred but not required.

Benefits

• Medical, Dental and Vision insurance plans
• Company Paid Life Insurance
• Paid Time Off and Paid Holidays
• Yearly merit raises based on your performance