Hospital Front Desk Concierge (PRN)

River Oaks Hospital; Harahan (LA); On-site; USD 20,664 - 24,796; Full time

Job summary

River Oaks Hospital, a private psychiatric facility located near New Orleans, Louisiana, seeks a dynamic RECEPTIONIST- PRN to facilitate information flow and create a positive environment for patients, visitors, and staff. The role includes screening incoming employees and visitors and ensuring polite, confidential service at the front desk.

The receptionist will greet individuals, answer calls, route messages, and assist with intake procedures while upholding hospital policies and security

Qualifications

• Experience delivering front-desk reception and information to patients and visitors.
• Ability to handle inquiries and route messages accurately and promptly.
• Maintain confidentiality and professionalism in all interactions.
• Strong interpersonal skills and a welcoming demeanor.

Responsibilities

• Greet patients, visitors and staff entering the facility in a courteous, clear manner.
• Answer calls promptly, route messages, and provide accurate information.
• Maintain security procedures and manage potentially disruptive situations safely.
• Provide routine information about services, events, and site operations to callers and visitors.
• Follow intake procedures when patients arrive and collect insurance information.

Skills

Customer service

Phone etiquette

Professional communication

Face-to-face courtesy

Job description

River Oaks Hospital, a private psychiatric facility located near New Orleans, Louisiana, seeks a dynamic RECEPTIONIST- PRN to facilitate information flow and create a positive environment for patients, visitors, and staff. The role includes screening incoming employees and visitors and ensuring polite, confidential service at the front desk.

The receptionist will greet individuals, answer calls, route messages, and assist with intake procedures while upholding hospital policies and security