Hospital Equipment Service Tech (24/7 Support)

Agiliti; Des Moines (IA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Disability plans

401K with employer match

Tuition reimbursement

Paid time off

Daily Pay program

Employee discounts

Wellness programs

Job summary

Agiliti is seeking a Hospital Service Technician I at Iowa Lutheran Hospital in Des Moines, IA. The technician will deliver equipment in patient-ready condition, communicate with clinical staff about equipment features, and ensure high-quality service while meeting company metrics.

The role includes handling equipment intake, cleaning, and preparation for patient use, with flexibility for evenings, weekends, and holidays.

Qualifications

• Customer service experience required; prior hospital setting preferred.
• Basic computer skills are required.

Responsibilities

• Delivers equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables.
• Communicates effectively with clinical staff on equipment features and functionality.
• Provides a quality service and meets customer and company metrics.
• Picks up, cleans, and processes all equipment, preparing it for patient-ready use following protocols.

Skills

Customer service

Basic computer skills

Education

High school diploma or equivalent

Job description

Agiliti is seeking a Hospital Service Technician I at Iowa Lutheran Hospital in Des Moines, IA. The technician will deliver equipment in patient-ready condition, communicate with clinical staff about equipment features, and ensure high-quality service while meeting company metrics.

The role includes handling equipment intake, cleaning, and preparation for patient use, with flexibility for evenings, weekends, and holidays.