HOSPITAL DIRECTOR

Low Cost - Bluffdale; Bluffdale (UT); Sur place; USD 120 000 - 180 000; Plein temps

Résumé du poste

Low Cost - Bluffdale is seeking a Veterinary Hospital Director to lead operational excellence across multiple hospitals. The role balances hands-on patient care with strategic growth, coaching Medical Directors, and driving performance metrics.

The candidate will support De Novo launches and market expansion, promote a collaborative culture, and travel as needed to optimize hospital operations and care standards.

Qualifications

• Bachelor’s degree preferred in business, healthcare, or veterinary management.
• 3+ years of progressive management in veterinary hospital operations or related field.
• 2+ years multi-site or regional leadership experience preferred.
• Experience leading administrative and clinical teams, including hiring and performance management.
• Experience with hospital operations, financial metrics, process improvement, and strategic planning.
• Experience supporting new hospital openings, expansions, or multi-location growth.
• Veterinary industry experience preferred; knowledge of workflows and operations.
• Experience with EOS or similar structured operating system preferred.
• Willingness to travel across multiple states as required.

Responsabilités

• Coach and support administrative teams to achieve goals, including hiring and performance evaluations.
• Assist Medical Director with evaluations of Associate DVMs and leadership metrics.
• Foster a fulfilling employee experience with team-building and training initiatives.
• Provide clinical services and floor coverage as needed.
• Evaluate hospital operations for efficiency, processes, and growth opportunities.
• Coach Medical Directors on leadership and hospital management.

Connaissances

Strategic leadership

Operational leadership

People development

Veterinary hospital operations

Performance management

Change management

Communication & collaboration

Continuous improvement

Culture & employee engagement

EOS & accountability

Adaptability & travel

Formation

Bachelor's in Business Administration / Healthcare Administration / Veterinary Management

Description du poste

Description

This Hospital Director is designed for a highly skilled and adaptable Veterinarian who is passionate about both patient care and the advancement of veterinary hospitals. The position combines clinical excellence with leadership development, practice efficiency, and strategic growth. The Veterinarian will travel across multiple hospitals to evaluate opportunities, coach Medical Directors on leadership and hospital management, support teams in delivering exceptional care, and contribute to the planning and execution of new hospital launches. This role requires flexibility, strong communication skills, and the ability to balance hands‑on patient care with high‑level strategic thinking.

Requirements

Duties & Responsibilities

• Coach and support the administrative team to accomplish personal and professional goals of improvement and advancement. Responsible for hiring, interviewing, terminating, and annual (or as needed) performance evaluations of Hospital Administrators
• Assist Medical Director with performance evaluations (including presentation of production, efficiency, and standard of care metrics) of Associate DVM’s, with support of Assistant Medical Directors.
• Ensure that the employee experience is one of fulfillment and enjoyment- participate in and organize team building experiences, Team Huddles, Smile Days, team training, etc.
• Provide clinical services to patients, including floor shifts in hospitals as needed.
• Evaluate hospital operations to identify areas for efficiency, process improvement, and growth.
• Coach and mentor Medical Directors on leadership, team development, and hospital management.
• Support training and development of veterinarians and hospital staff to enhance skills and elevate medical standards.
• Collaborate on the strategy, planning, and implementation of De Novo hospitals and expansion into new markets.
• Embrace the EOS operating structure; Develop a cadence to attend weekly L10 meetings, contribute, challenge and support all goals to ensure alignment with EOS and focus on strategic outcomes.
• Partners with hospital administrators and teams to align goals and optimize workflows.
• Develop and share best practices across multiple hospitals to ensure consistency in care and operations.
• Maintain flexibility to travel across multiple states, adapting support based on hospital needs.
• Serve as a cultural ambassador, promoting collaboration, growth, and excellence in patient care.

Required Competencies, Skills & Abilities

• Strategic & Operational Leadership: Ability to lead hospital operations, identify opportunities for efficiency and growth, and execute strategic initiatives across multiple locations.
• People Leadership & Development: Strong coaching, mentoring, hiring, performance management, and team-development skills across administrative and clinical teams.
• Veterinary Hospital Operations: Understanding of veterinary hospital workflows, patient care standards, staffing, productivity, and operational performance.
• Performance Management: Ability to analyze and communicate production, efficiency, and quality metrics and develop actionable performance improvement plans.
• Change Management & Growth: Ability to support new hospital launches, market expansion, process improvements, and organizational change initiatives.
• Communication & Collaboration: Excellent interpersonal and communication skills with the ability to build effective partnerships with Hospital Administrators, Medical Directors, veterinarians, and hospital teams.
• Continuous Improvement: Strong problem-solving and analytical skills with the ability to develop, implement, and share best practices across hospitals.
• Culture & Employee Engagement: Ability to foster a positive, inclusive, and high‑performing culture focused on employee engagement, development, collaboration, and patient care.
• EOS & Accountability: Ability to effectively operate within the EOS framework, facilitate accountability, and align teams with organizational goals and strategic priorities.
• Adaptability & Travel: Ability to manage competing priorities, work effectively across multiple hospitals, and travel between locations and states based on business needs.

Education & Experience

• Bachelor’s degree in Business Administration, Healthcare Administration, Veterinary Management, or a related field preferred.
• 3+ years of progressive management experience in veterinary hospital operations, healthcare, or a related service environment preferred.
• 2+ years of multi‑site or regional leadership experience preferred.
• Demonstrated experience leading, coaching, and developing administrative and clinical teams, including hiring and performance management.
• Experience with hospital operations, financial and performance metrics, process improvement, and strategic planning.
• Experience supporting new hospital openings, business expansion, or multi‑location growth initiatives preferred.
• Veterinary industry experience is strongly preferred, with knowledge of veterinary workflows, patient care standards, and hospital operations.
• Experience with EOS or a similar structured operating/management system preferred.
• Ability and willingness to travel across multiple states as required.

Physical Requirements

• Ability to stand, walk, bend, stoop, and sit for extended periods in a hospital and office environment. Ability to occasionally lift, carry, push, or pull up to 50 pounds, with or without reasonable accommodation.
• Ability to safely assist with or handle animals and support clinical operations as needed.
• Ability to work in a fast‑paced veterinary environment with exposure to animals, medical equipment, cleaning agents, and bodily fluids while following appropriate safety and PPE requirements.
• Ability to travel between hospital locations and work varied schedules based on business needs. Requires sufficient vision, hearing, and manual dexterity to perform administrative, operational, and clinical support responsibilities.