Hospital Director

MedVet Medical & Cancer Centers for Pets; Cincinnati, Northern (OH, KY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental

Vision

401K

Job summary

MedVet Medical & Cancer Centers for Pets seeks a Hospital Director to lead the hospital in partnership with the Medical Director. The role directs Emergency and Specialty services, oversees Clinical Services, and supports staff development, budgets, and patient care excellence.

You will maintain strong referral relationships, ensure compliant operations, and drive continuous improvement across departments. A Bachelor's degree and healthcare leadership experience are preferred.

Qualifications

• Bachelor’s Degree or equivalent education is preferred.
• Knowledge of Microsoft Office programs including Word, Excel, PowerPoint and Outlook.
• Excellent interpersonal, customer service and communication skills.
• Capability to work well in a fast-paced environment.

Responsibilities

• Foster a culture that supports development of engaged and empowered employees as well as continuous improvement.
• Lead the hospital as overall leader for Emergency and Specialty services (Dyad Leadership).
• Direct Clinical Services team including hiring, onboarding, and employee development.
• Ensure Healthcare Team has resources to deliver high-quality patient and referral partner experience.
• Collaborate with Medical Director, Regional Leadership and finance to manage budgets.
• Develop systems for communication and patient flow between departments.
• Ensure compliance with federal and state policies.
• Maintain strong Referral Partner relationships and address concerns.
• Provide 24/7 support to Clinical Managers for urgent issues.

Skills

Interpersonal skills

Customer service

Communication skills

Education

Bachelor’s Degree or equivalent education

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

MedVet is the leading veterinarian owned and led network of specialty and emergency hospitals and dedicated to delivering exceptional care and a deeply supportive experience to pets and their loving families, referring veterinarians, and our team members.

The Hospital Director (HD) provides hospital leadership in dyad partnership framework with the Medical Director (MD) to lead the Healthcare Team. The HD, is the local leader of Clinical Services that includes all non-veterinarian Healthcare Team members. The HD promotes a culture that supports development of engaged and empowered employees, who deliver the MedVet experience in a healthy and sustainable manner while living MedVet’s core values of Teamwork, Leadership and Compassion.

Successful dyad leadership provides representation of all employees, fosters diversity of thought, and leverages the variable experience and skill of our Medical Services and Clinical Services Teams.

Responsibilities include, but are not limited to:

• Foster a culture that supports development of engaged and empowered employees as well as continuous improvement.
• In partnership with the MD, serves as an overall leader for the hospital, directing both Emergency and Specialty services (Dyad Leadership).
• Lead and direct the Clinical Services team in the hospital, including hiring, onboarding, employee development and employee issues, partnering with Medical Services, HR, or other teams as needed.
• Works with the MD to ensure the Healthcare Team has the resources and tools to deliver high-quality patient, client and referral partner experience.
• Works collaboratively with the Medical Director, Regional Leadership and finance to prepare and manage hospital budget and capital budget.
• Work with the Clinical Managers of both Specialty and ER departments to develop and maintain systems for communication and handling of patients between departments, including transfers, after hour exams, and transport among hospitals.
• Assist in ensuring the hospital complies with all federal and state regulatory policies.
• Ensure Referral Partner relationships are strong and growing.
• Support your Clinical Management team with resolution of patient care, client complaints and Referral Partner concerns.
• Maintain a hospital complaint/adverse event log to track and address themes with MD.
• Provides 24/7 phone support to hospital Clinical Managers to address urgent issues.

Knowledge, Skills, and Abilities

Our ideal candidate has a minimum of 5 years’ experience in a leadership role. Experience in the healthcare and/or veterinary industry is a plus but not required.

In addition, this position requires:

• Bachelor’s Degree or equivalent education is preferred
• Knowledge of Microsoft Office programs including Word, Excel, PowerPoint and Outlook
• Excellent interpersonal, customer service and communication skills
• Capability to work well in a fast-paced environment

MedVet offers competitive compensation and full benefits package, including paid time off, health insurance, dental, vision, and 401K.

Come as you are.

MedVet is an equal opportunity employer.

We are also a drug‑free organization; therefore, employment with MedVet is dependent upon the passing of a drug screen and background check.

MedVet does not accept unsolicited resumes from third‑party recruiters.