Hospital Development

BMA Group Panama; Guaynabo (PR); On-site; USD 45,000 - 75,000; Full time

Job summary

LIFELINK FOUNDATION is seeking a Hospital Development Liaison 1 to build and maintain relationships with hospitals to maximize referrals and donations. The role requires a 2–4 year college degree, strong communication skills, and the ability to work autonomously across assigned service areas in Puerto Rico.

The position involves travel, coordinating with HD leadership, and contributing to quality improvement initiatives while ensuring adherence to policies and procedures.

Qualifications

• Public speaking and interpersonal communication skills demonstrated.
• Ability to interact with diverse audiences.
• Autonomy to work with limited supervision.
• Ability to lift 1–30 pounds and perform related duties.

Responsibilities

• Develop and maintain hospital relationships to maximize referrals and donations.
• Implement hospital development plans based on data analysis and goals.
• Collaborate with hospital staff and LifeLink teams to coordinate activities.
• Analyze current activity data to identify new focus areas and opportunities.
• Participate in QA/Performance Improvement activities.

Skills

Public speaking

Interpersonal communication

Autonomy

Problem solving

Education

2–4 year college degree (marketing/medical/social work)

Job description

LIFELINK FOUNDATION

LIFELINK FOUNDATION

JOB DESCRIPTION

TITLE: Hospital Development Liaison 1 FLSA: Exempt DEPT: Hospital Development REPORTS TO: HD Manager/Director

GENERAL SUMMARY Responsible to work within established LifeLink Foundation, Inc. policies, procedures and protocols to develop plans and implement programs to maximize and increase referrals and donations. Apply approved hospital development program standards, best practices, maintaining a positive working relationship with staff within assigned hospitals.

Principal Duties and Responsibilities

• 1. Hospital staff development to include physicians, residents, nurses, ancillary and administrative staff: a. Act as a primary communication link between LifeLink staff and hospital staff. b. Develop and maintain relationships. c. Maintain high visibility on all shifts. d. Determine each hospital’s unique working environment and organizational structure. e. Evaluate process, progress and effectiveness of interactions and set new goals to advance program development and relationships. f. Provide education (written/verbal) regarding the donation process.
• 2. Strategic Plans: Per policy, develop and implement hospital specific plans based on data analysis, goals and objectives, updating and modifying on a continuous basis to ensure optimal referral and donation performance.
• 3. Enlist the assistance and participation of various coordinator staff to participate in development efforts, as appropriate.
• 4. Compile and analyze measurable current activity data to determine effectiveness and define new areas of focus.
• 5. Responsible for participating in quality assessment performance improvement (QAPI) activities for the OPO as outlined in the OPO Quality Assessment Performance Improvement Plan.
• 6. As needed, responds on-site at the hospital to evaluate the patient’s medical/social information, huddle with healthcare team about next steps, communicate with the appropriate recovery staff, AOC, and document in iTransplant.
• 7. Maintain an open line of communication to HD Leadership at all times, including developments in assigned hospitals.
• 8. Act as a resource for new staff.
• 9. Comply with departmental budget expectations and requirements.
• 10. Participate in special projects and other assignments as directed.

JOB DESCRIPTION: HOSPITAL DEVELOPMENT LIAISON 1

Job Specifications 1. A 2 – 4-year college degree with a focus of marketing, medical, social work, or a comparable field of study with appropriate related experience.

• 2. Ability to apply sound judgement, working with little direct supervision and with a growing degree of autonomy.
• 3. Demonstrated public speaking and interpersonal communication skills, with the ability to interact with various types of audiences.
• 4. Ability to maintain a positive work environment and demonstrate problem solving skills.
• 5. Demonstrated physical ability to lift, carry and/or move equipment and supplies of varying weight from 1 to 30 pounds.
• 6. Reliable vehicle with good driving record and current State/Commonwealth license.
• 7. Residing within assigned service area is preferred. Primary home/hospital/office location may be assigned within service area, if applicable.
• 8. Puerto Rico Only: Must be fully bilingual – written and verbal English/Spanish.

Working Conditions Pleasant team-oriented, interactive work environment. Daily travel within assigned service area. Availability via cell phone as needed. Extended hours will be involved in implementing hospital development objectives including evenings, nights, and weekends. Hazardous conditions include, but are not limited to, the possible exposure to microorganisms, viruses, potentially infectious body fluids and hazardous chemicals.

OSHA Risk Classification: High

Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Review/Approvals: Employee’s Printed Name: _______________________________________________________________

_______________________________________________________________ ______________________ Employee Date _______________________________________________________________ ______________________ Supervisor Date _______________________________________________________________ ______________________ Human Resources Date