Hospital Communications & Paging Specialist

Northeast Georgia Medical Center; Gainesville (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Northeast Georgia Health System is seeking an Administrative & Clerical professional to manage all incoming calls and connect callers with the appropriate party. The role includes alerting staff during emergencies, locating physicians, and maintaining accurate extension and emergency number lists.

The position requires strong customer service, clear communication, and proficiency with phone systems. A high school diploma or GED is required, with clerical/PBX experience preferred.

Qualifications

• High School Diploma or GED required.
• One year clerical with PBX experience preferred.
• Excellent customer service and communication skills.

Responsibilities

• Screens and refers all calls, beeps and pages to appropriate sources.
• Handles all inside and outside calls, requests for pages, beeps or information.
• Follows hospital policy to minimize paging, paging only when necessary.
• Processes all types of communication inside and outside the hospital effectively.
• Maintains knowledge of emergency codes and procedures and acts promptly in emergencies.

Skills

Customer service

Communication skills

Computer skills

Typing

Education

High School Diploma or GED

Tools

PBX operation

Job description

Northeast Georgia Health System is seeking an Administrative & Clerical professional to manage all incoming calls and connect callers with the appropriate party. The role includes alerting staff during emergencies, locating physicians, and maintaining accurate extension and emergency number lists.

The position requires strong customer service, clear communication, and proficiency with phone systems. A high school diploma or GED is required, with clerical/PBX experience preferred.