Hospital Case Management Team Coordinator

Geisinger; Danville (PA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Healthcare benefits from day one

Domestic partner benefits

Job summary

Geisinger in Danville is seeking an experienced Case Manager to support the Inpatient Care Management team, promoting throughput, coordinating staff, and solving problems to move patients safely and efficiently through the hospital system.

The role requires a Bachelor's in a related field with a Master's in Social Work preferred, and a minimum of three years of related experience, with strong analytical, budgeting, and leadership skills to guide care transitions and ensure regulatory compliance.

Qualifications

• Bachelor's degree in a related field is required.
• Master's in Social Work preferred.
• Minimum 3 years of related work experience required.

Responsibilities

• Assesses, plans, implements, coordinates, monitors and evaluates care options to optimize patient health.
• Manages utilization and metrics to refine care models and outcomes.
• Facilitates communication among care managers, physicians, nurses, patients, and providers for smooth transitions.
• Coordinates daily activities for the Case Management team, including meetings and rounds.
• Assists and guides staff with referrals, authorizations, and care transition processes.
• Communicates with internal departments and external agencies regarding patient services.
• Monitors Case Management documentation and audits for compliance.
• Supports CMS, Joint Commission standards and post-hospital patient choices.
• Addresses performance issues and escalates to leadership as needed.
• Creates an environment of participation and escalation pathways.

Skills

Analytical Thinking

Budgeting

Clinical Skills

Leadership

Leads Others

Mentoring Skills

Education

Bachelor's Degree-related Field of Study

Master's Degree in Social Work

Job description

Job Summary

Provides administrative, operational, and coordination support to the Inpatient Care Management team by promoting and maintaining throughput, supporting staff, problem solving, driving quality, and ensuring patients move safely and efficiently through the hospital system.

Job Duties

• Assesses, plans, implements, coordinates, monitors and evaluates all options and services with the goal of optimizing the patient or member’s health status.
• Manages utilization and practice metrics to further refine the delivery of care models to maximize clinical, quality, and fiscal outcomes.
• Facilitates communication among care managers, social workers, physicians, nurses, patients, and external providers to ensure efficient patient care transitions, timely discharge, and compliance with hospital policies and regulatory requirements.
• Coordinate daily activities for the Case Management team, including scheduling meetings, patient care conferences, and interdisciplinary rounds.
• Assist, educate, and guide care managers and social workers with patient referrals, authorizations, and care transition processes.
• Communicate with internal departments and external agencies regarding patient services and post-acute care arrangements.
• Supervises, orients and trains all assigned personnel, while acting as a resource to answer questions and resolve problems.
• Monitors and maintains accurate Case Management documentation and departmental databases.
• Supports compliance with CMS, Joint Commission, and organizational standards, including but not limited to ensuring patients are offered choice for post-hospital needs.
• Supports quality improvement initiatives and departmental audits.
• Assists with addressing performance problems and initiating the disciplinary process as appropriate.
• Communicates significant issues within the Case Management department to leadership.
• Creates and environment of participation, feedback, and escalation pathway.

Position Details

Education: Bachelor's Degree-Related Field of Study (Required), Master's Degree-Social Work (Preferred)

Experience: Minimum of 3 years-Related work experience (Required)

Certification(s) and License(s):

Skills: Analytical Thinking, Budgeting, Clinical Skills, Leadership, Leads Others, Mentoring Skills

OUR PURPOSE & VALUES

Everything we do is about caring for our patients, our members, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Benefits

• We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.
• We offer healthcare benefits for full time and part time positions from day one, including vision, dental and benefits for domestic partners.

We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

We are an affirmative action, equal opportunity Employer.

Women and Minorities are Encouraged to Apply.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

* Does not qualify for J-1 waiver.

For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.