Hospital Cafe Shift Lead — Flexible Scheduling & Guest-Obsessed

Cup of Joe Cafes, LLC; Huntsville (AL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Tuition Assistance

Paid Time Off

Flexible Scheduling

Job summary

Cup of Joe Cafes, LLC is seeking a Shift Lead for our Starbucks licensed store at Women’s and Children’s Hospital in Huntsville, AL. You will guide a fast-paced team, ensure top service, and maintain quality as shifts turn over.

The role requires at least 1 year in a supervisory position in food service or hospitality, a calm demeanor under pressure, and a commitment to guest satisfaction. Benefits include health coverage and growth opportunities.

Qualifications

• At least 1 year in a supervisory or lead role in food service, retail, or hospitality.
• Able to lead by example and stay calm during rushes.
• Reliable, punctual, and capable of setting the tone for the team.

Responsibilities

• Lead the shift from the floor, direct workflow, support baristas, and ensure a top Starbucks experience for every guest.
• Open or close the store, handle cash, perform safe counts, and complete end-of-day reporting.
• Coach the team on drink craft, recipes, and brand standards in real time.

Skills

Supervisory exp

Customer service

Calm under pressure

Team leadership

Tools

POS systems

Scheduling tools

Daily reporting

Job description

Cup of Joe Cafes, LLC is seeking a Shift Lead for our Starbucks licensed store at Women’s and Children’s Hospital in Huntsville, AL. You will guide a fast-paced team, ensure top service, and maintain quality as shifts turn over.

The role requires at least 1 year in a supervisory position in food service or hospitality, a calm demeanor under pressure, and a commitment to guest satisfaction. Benefits include health coverage and growth opportunities.