Hospital Bed Board Coordinator - Onsite Full Time, Swing Shift

3M HEALTHCARE; Los Angeles (CA); On-site; USD 38,000 - 63,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Tuition Reimbursement

Paid Holidays

Job summary

Guidehouse in Los Angeles is seeking an Admitting Representative to regulate bed availability hospital-wide and oversee admissions, transfers, and discharges in real time. The role operates on the night shift 3:00 PM–11:30 PM with rotating weekends and holidays and requires strong communication with ER staff and inpatient teams, plus basic registration skills and BLS certification.

Candidates should have a high school diploma, 1+ year acute care or health care experience or strong customer

Qualifications

• High school diploma or GED required.
• 1 year or more of experience in acute care or related health care setting, or strong customer service background.
• Current BLS certification or ability to obtain within 90 days of start date.

Responsibilities

• Regulate bed availability hospital-wide and oversee bed status.
• Monitor admissions, transfers and discharges in real time to facilitate throughput.
• Communicate with ER staff, ED care managers, house supervisors and nurses regarding patient status and bed availability.
• Operate the hospital’s bed board and maintain bed stability during admissions and transfers.
• Review admit orders for accuracy and oversee bed availability for admits, transfers, and discharges.

Skills

Oral communication

Written communication

Microsoft Office (Word/Excel)

Conflict management

Education

High school diploma or GED

BLS certification (AHA) or ability to obtain within 90 days

Job description

Job Family: Admitting Representative

Travel Required: None

Clearance Required: None

What You Will Do

• Regulate bed availability throughout the hospital.
• Function as key associates overseeing bed availability hospital-wide.
• Monitor admissions, transfers and discharges in real time to facilitate throughput and patient flow.
• Night shift (3:00PM–11:30PM) with rotating weekends and holidays.
• Monitor admit status of patients from the ED to the inpatient/Observation setting.
• Communicate with ER staff, ED care managers, house supervisors, environmental services, and inpatient charge nurses regarding patient status and bed availability.
• Initiate clear, concise, ongoing communication regarding bed availability and patient flow.
• Review medical admit orders for accuracy and completion, and oversee bed availability for admits, transfers, and discharges.
• Conduct walking rounds with inpatient charge nurses to establish bed status of availability or non-availability.
• Verify insurance to determine accurate insurance coverage on all admissions, i.e. HMO, PPO, Medicare Days, authorizations etc.
• Maintain positive, effective, collaborative interactions with physicians, department directors, and staff members to communicate the needs of patients and the facility.
• Operate the hospital’s electronic bed board with detail and efficiency.
• Possess basic registration skills.
• Exemplify analytical thought processes, prioritizing critical admits and in-house transfers as medically indicated.
• Complete a daily hospital census reconciliation.
• Notify house supervisor, CM, ED, environmental services, and inpatient staff regarding bed delays.
• Anticipate potential barriers to admittance, unit transfers, and discharges, intervening appropriately to offset adverse impact.
• Maintain a calm, professional, rational demeanor during all interactions.
• Perform well and maintain bed stability in situations involving conflict or crisis.
• Adhere to organizational and departmental policy, maintaining confidentiality and patient rights.
• Participate in performance improvement and knowledge advancement opportunities.
• Perform other duties as assigned by manager and/or director of care management.

What You Will Need

• High school diploma or GED equivalent.
• One year or more of previous experience in an acute care setting or related health care setting or strong previous customer service experience.
• Current BLS (Basic Life Support) certification from the American Heart Association or ability to obtain within 90 days of start date.

What Would Be Nice To Have

• A team player that can follow a system and protocol to achieve a common goal.
• Highly organized and well-developed oral and written communication skills.
• Confidence to communicate and outreach to other community health care organizations and personnel.
• Demonstrates sound judgment, decision making and problem-solving skills.
• Proficient computer skills utilizing Microsoft Office, especially Word and Excel.
• Critical thinking, resourcefulness.
• Experience in patient admittance, bed board, or administrative work.
• Strong conceptual, quantitative and qualitative analytical skills.

The annual salary range for this position is $38,000.00 – $63,000.00.

What We Offer

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program

Guidehouse is an Equal Opportunity Employer—Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.