Hospital-Based Bilingual Eligibility Specialist

GetixHealth; Los Angeles (CA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Comprehensive Health Benefits

Life & Disability Coverage

401(k) Retirement Plan

Paid Time Off

Flexible Benefit Options

Job summary

GetixHealth is seeking an Eligibility Screener (Bilingual preferred) to join a hospital-based team in Los Angeles, CA. You will assist patients in finding insurance to help with medical bills and navigate third‑party resources, with work hours Monday–Friday 8:00am–5:00pm and rotating weekends.

You must be able to be inside the hospital and meet vaccination and screening requirements. This role requires documenting patient information, coordinating with physicians and case managers, and educating

Qualifications

• 1 year healthcare insurance, Medi-Cal / Medicaid
• 3 years Microsoft Office experience
• Bilingual (Spanish) a plus

Responsibilities

• Meet work standards and establish processes to ensure timely certification for eligibility programs.
• Retrieve and provide requested records, including medical and insurance information, to relevant parties.
• Manage special requests and follow-ups with hospital staff.
• Maintain proactive communication with patients or representatives throughout the eligibility process.
• Screen patients for potential eligibility for third-party resources.
• Collaborate with physicians, case managers, and hospital staff to address questions and resolve issues.
• Educate patients on eligibility requirements, application, and verification processes.
• Foster professional relationships with patients and agencies to ensure compliance.
• Document patient information and activities according to company policies.
• Ensure account processing complies with program standards and regulations.
• Adhere to relevant policies and procedures.
• Perform additional duties as assigned by management.

Skills

Interpersonal communication

Written communication

Oral communication

Confidentiality

Education

High School diploma or GED

High School or GED or better

Tools

Microsoft Office

Job description

GetixHealth is seeking an Eligibility Screener (Bilingual preferred) to join a hospital-based team in Los Angeles, CA. You will assist patients in finding insurance to help with medical bills and navigate third‑party resources, with work hours Monday–Friday 8:00am–5:00pm and rotating weekends.

You must be able to be inside the hospital and meet vaccination and screening requirements. This role requires documenting patient information, coordinating with physicians and case managers, and educating