Hospital Access Coordinator II

OrthoIndy Northwest; Greenwood (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

OrthoIndy Northwest is looking for a Hospital Admissions Clerk II in Greenwood, IN. The role involves performing patient registration, scheduling therapy appointments, and coordinating benefits with various insurances. Candidates should have a high school diploma and experience in a similar role.

This position offers a supportive team environment, great benefits, and the chance to make a positive impact on patient care.

Qualifications

• High school diploma/GED required.
• 1-2 years of patient registration experience required; 2-4 years preferred.
• Exceptional verbal and written communication skills and high level of accuracy and attention to detail a must.

Responsibilities

• Perform check-in, check-out, and scheduling of therapy patients.
• Obtain and track authorizations for various insurances.
• Collect and apply all patient payments and co-payments.

Skills

Attention to detail

Communication skills

Multi-tasking

Proficiency in Microsoft Office

Education

High school diploma/GED

Tools

Meditech

TheraOffice

Allscripts

ADP

Job description

Facility: OrthoIndy Center Grove Outpatient Therapy, Center Grove, IN
Department: OIH Admissions
Shift Details: M-F 11:00am - 5:00pm

Great people are the backbone to great care and patient satisfaction. In return, we’ll have your back—offering our employees a supportive team environment, great benefits, a true work/life balance, and the opportunity to positively impact the quality of life for our patients. Join TEAM OI.

General Statement of Duties

The Hospital Admissions Clerk II functions in a fast-paced role that requires attention to detail and ability to multi-task, including a focus on both the quantity and quality of work. This position performs check-in, check-out, scheduling, operates in multiple systems, answers phones, collects co-pays, and coordinates benefits with insurance.

• Pre-registers and registers all physical and occupational therapy patients in Meditech and
  TheraOffice by utilizing our clinic and ordering systems to input patient demographics as well as therapy orders.
• Schedules and re-schedules all therapy appointments in TheraOffice as needed.
• Obtains, submits, and tracks authorizations for various insurances by faxing authorization requests, following up by phone, or using online tools.
• Answers all incoming calls and returns voicemails in a timely manner.
• Obtains all insurance benefit information in a timely manner for follow-up appointments as well as initial therapy evaluations by calling insurance companies, faxing benefit information sheets, or utilizing online tools.
• Collects and applies all patient payments and co-payments.
• Completes monthly registrations in Meditech for all patients to ensure account and scheduling accuracy as well as billing accuracy.
• Completes patient discharges on a weekly basis by researching therapy progress notes and discharge summaries to accurately update the discharged accounts.
• Prints and faxes progress notes for all workers comp and outside doctor referrals on a daily basis.

ADP, Allscripts, OrthoTalent, Incident reporting, Meditech, Microsoft Office, Athena, TheraOffice,
Insurance systems

Requirements

• High school diploma/GED required
• 1-2 years of patient registration experience required; 2-4 years preferred
• Exceptional verbal and written communication skills and high level of accuracy and attention to detail a must

OrthoIndy is an Equal Opportunity Employer