Hospice Social Services Team Lead

Deercreekseniorliving; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Job summary

Emblem Hospice in Phoenix seeks a seasoned social work leader to supervise and mentor a team of Licensed Social Workers, oversee onboarding and professional development, and drive high standards of patient-centered care.

You will ensure psychosocial assessments and care planning, collaborate with interdisciplinary colleagues, support families facing end-of-life challenges, and uphold Medicare/Arizona compliance through quality initiatives and documentation.

Qualifications

• MSW from CSWE-accredited program.
• Active Arizona LMSW or LCSW license.
• Min 3 years professional social work in hospice/palliative care.
• Min 1 year leadership/management experience.
• Valid Arizona driver's license and reliable transportation.

Responsibilities

• Supervise, mentor, and support a team of Licensed Social Workers.
• Assist with onboarding, training, coaching, and professional development.
• Conduct performance reviews and provide ongoing guidance.
• Serve as a clinical resource for complex patient and family situations.
• Promote best practices and high standards of care across the social work team.
• Oversee psychosocial assessments and care planning activities.
• Collaborate with nurses, physicians, chaplains, aides, and other team members.
• Support patients and families facing end-of-life challenges.
• Assist with crisis intervention, counseling, and resource coordination.
• Ensure services are delivered with empathy, respect, and cultural sensitivity.
• Help ensure compliance with Medicare Conditions of Participation and regulations.
• Monitor documentation quality and regulatory compliance.
• Participate in quality improvement initiatives and audits.

Skills

Leadership

Mentoring

Communication

Cultural sensitivity

Education

MSW CSWE-accredited

Arizona LMSW/LCSW license

Job description

Join a Team That Puts YOU First! At Emblem Hospice, we do things differently. Our philosophy is simple: our team comes first. When you feel supported, empowered, and valued, you deliver the kind of care that changes lives. That’s why we invest in your growth from day one, through mentorship, ongoing education, and a culture that encourages intelligent risk-taking and innovation. If you’re passionate about making a difference and want a career that grows with you, Emblem is the place to be!

Leadership & Team Development

• Supervise, mentor, and support a team of Licensed Social Workers.
• Foster a positive, collaborative, and patient-focused work environment.
• Assist with onboarding, training, coaching, and professional development.
• Conduct performance reviews and provide ongoing guidance and support.
• Serve as a clinical resource for complex patient and family situations.
• Promote best practices and high standards of care across the social work team.

Clinical Excellence

• Oversee psychosocial assessments and care planning activities.
• Collaborate with nurses, physicians, chaplains, aides, and other interdisciplinary team members.
• Support patients and families facing emotional, financial, social, and end-of-life challenges.
• Assist with crisis intervention, counseling, resource coordination, and advance care planning.
• Ensure services are delivered with empathy, respect, and cultural sensitivity.

Quality & Compliance

• Help ensure compliance with Medicare Conditions of Participation, Arizona regulations, HIPAA requirements, and hospice industry standards.
• Monitor documentation quality and regulatory compliance.
• Participate in quality improvement initiatives, audits, and survey readiness activities.
• Support operational excellence while maintaining exceptional patient-centered care.

Required Qualifications

• Master's Degree in Social Work (MSW) from a CSWE-accredited program.
• Current, active Arizona social work license in good standing: LMSW or LCSW accepted.
• Minimum of three (3) years of professional social work experience in hospice, palliative care, healthcare, home health, or a related clinical setting.
• Minimum of one (1) year of leadership, supervisory, or management experience.
• Strong understanding of psychosocial assessment, family dynamics, and end-of-life care.
• Valid Arizona driver's license, reliable transportation, and current automobile insurance.

Preferred Qualifications

• Hospice experience strongly preferred.
• Previous experience supervising social workers.
• Knowledge of Medicare hospice regulations and interdisciplinary team practices.
• Bilingual candidates are encouraged to apply.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com. Connected Home Health is a Home Health Agency servicing the Greater Portland area, including Washington, Multnomah, Clackamas, Columbia, Yamhill, and Marion Counties. By being connected to you and your health care, we help you remain Connected to your community and family by keeping you out of the hospital and in the comfort of your own home. Whether you are recovering from surgery, illness, or living with a chronic disease like Diabetes, Heart Failure, or COPD, we help make hospital visits shorter and less frequent by providing quality health care and compassionate life-changing service. Every member of our team is committed to providing our patients and their families with life-changing service, because that’s what we do

We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.