Hospice RN Patient Care Manager

Gentiva; Stevens Point (WI); On-site; USD 70,000 - 90,000; Full time

Job summary

Gentiva, a leader in hospice and palliative care, seeks a Hospice RN Patient Care Manager. This full-time role entails overseeing patient care, teaching staff, and ensuring compliance with regulations, while offering a supportive environment and competitive benefits.

Benefits

Comprehensive Benefits Package

401k Plan

Tuition Reimbursement

PTO

Competitive Salaries

Professional Growth Opportunities

Qualifications

• Three years of direct patient care experience.
• Two years in hospice or home-based care setting.
• Current Registered Nurse licensure.

Responsibilities

• Overseeing patient care activities and ensuring quality delivery.
• Responding to phone referrals and triaging medical concerns.
• Facilitating and serving on the Interdisciplinary Group.

Skills

Patient Care

Compassionate Communication

Clinical Judgment

Education

Graduate of accredited nursing school

Job description

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Our Company

Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.

Our Company

Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.

Overview

Would you like to share your knowledge, provide guidance to our team and meet and exceed end of life patients needs? Then Read On!

We're looking for a Patient Care Manager to join our team.You will report directly to the Executive Director, Administrator, or Senior Patient Care Manager. You will be responsible for maintaining a high performing hospice program including managing, overseeing, and directing patient care activities to ensure the delivery of quality patient care. This role is responsible for teaching, evaluating, and developing associates and ensuring adherence to company policies and procedures and compliance with local, state, and federal regulations and regulatory agencies.

• Overseeing and managing rescheduled, declined, missed, and reassigned visit requests, including making decisions as to priority and staffing based on clinical judgment.
• Responding to phone referrals/inquiries in a timely, professional, and compassionate manner, including triage of medical concerns within scope of practice.
• Preparing for, serving on, and facilitating the Interdisciplinary Group (IDG), as assigned, including presiding over IDG, presentation of patients for review, coordination of minutes, review of patient charts to note and address any changes to patient condition and/or the plan of care, and soliciting input from various care team members
  
  

This is a full-time M-F position with a limited manager after hours on call rotation.

We offer a supportive team, excellent work life balance, competitive compensation, and full benefit package.

About You

• At least three years’ experience of direct patient care and two years’ experience in hospice or home-based care setting
• Graduate of accredited school of nursing; bachelor’s degree in nursing preferred
• Current Registered Nurse licensure in state of residence and requested employment
• Demonstrates knowledge and compliance with accepted hospice principles and practice, including industry standards, regulations, and best practices (i.e., Medicare, Medicaid, JCAHO, ACHC), company policies/procedures, and understanding ofterminally ill patients and their families
• Ability to apply knowledge of the unique needs of hospice patient and families from various socioeconomic backgrounds to provide appropriate advocacy and oversight
  
  

We Offer

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to Participate In a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional Growth and Development Opportunities
  
  

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace
  
  

ReqID: 2025-124282

Category: Single Site Ops and Clinical Leadership

Position Type: Full-Time

Company: Heartland Hospice

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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