Hospice RN Liaison: Streamline Admissions & Referrals

Gentiva Health Services, Inc.; Jackson (MI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

National & Local Recognition Programs

Teammate Assistance Fund

Medical, Dental, Vision Insurance

Mileage Reimbursement

Job summary

Gentiva Health Services, Inc. is seeking an experienced Hospice Clinical Liaison to ensure efficient intake and referral processes, coordinate admissions, and build strong professional relationships with referral sources and the hospice care team.

This role requires an RN with hospice experience, strong communication skills, and the ability to educate patients and families about hospice services while managing documentation and compliance across clinical and payer requirements.

Qualifications

• Licensed RN with hospice experience (3–5 years).
• BSN preferred with 5+ years hospice experience.

Responsibilities

• Receive and respond to referrals from hospitals, home health, physicians, case managers, SNFs, and other healthcare professionals.
• Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families.
• Educate patients and families on what hospice care includes, how it works, and why it matters—providing clarity, reassurance, and compassion.
• Complete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are met.
• Serve as a liaison between referral sources and the hospice care team—ensuring seamless handoffs, clear communication, and rapid response to needs.
• Make daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physicians.
• Build and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice services.

Skills

Communication skills

Community resources

Assessment skills

Staff supervision

Interpersonal skills

Education

RN license

BSN degree

Job description

Gentiva Health Services, Inc. is seeking an experienced Hospice Clinical Liaison to ensure efficient intake and referral processes, coordinate admissions, and build strong professional relationships with referral sources and the hospice care team.

This role requires an RN with hospice experience, strong communication skills, and the ability to educate patients and families about hospice services while managing documentation and compliance across clinical and payer requirements.