Hospice RN Case Manager

Faith & Family Hospice; Marlborough (MA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Flexible scheduling

Family-owned culture

Professional development

Job summary

Faith & Family Hospice is seeking a dedicated Hospice RN Case Manager in Marlborough, MA to lead clinical care for an assigned patient caseload. You will coordinate, educate, and advocate for patients and families, ensuring plans reflect goals and changing needs with compassion and autonomy.

The ideal candidate will have MA RN licensure, hospice or home health experience preferred, and strong assessment and communication skills. A valid driver’s license and EMR experience are required.

Qualifications

• Current RN license in Massachusetts.
• Graduate of an accredited nursing program.
• Hospice or home health nursing experience preferred.
• Strong assessment and critical thinking skills.
• Excellent communication and interpersonal abilities.
• Valid driver's license and reliable transportation.
• Ability to manage multiple priorities with compassionate, individualized care.
• Experience with electronic medical records preferred.

Responsibilities

• Manage and coordinate comprehensive hospice care for an assigned patient caseload.
• Perform skilled nursing assessments and ongoing evaluations of patient needs.
• Develop, implement, and update individualized plans of care.
• Provide symptom management, medication education, and end‑of‑life nursing care.
• Educate patients, families, and caregivers with compassion and patience.
• Coordinate services with physicians, facilities, and community providers.
• Collaborate with an interdisciplinary team and participate in care planning.
• Maintain accurate, timely clinical documentation.
• Advocate for patients and families while promoting comfort and quality of life.
• Participate in a shared after‑hours on‑call rotation as appropriate.

Skills

Assessment skills

Communication skills

Time management

Team collaboration

Education

Massachusetts RN license

Graduate of accredited nursing school

Tools

EMR experience

Job description

Location: Marlborough, MA

Employment Type: Full-Time (Flexible scheduling may be available)

On-Call: Shared after-hours on-call rotation as appropriate

Join a Hospice Team Where Compassion Leads the Way

At our small, family‑owned hospice, we believe that hospice is more than healthcare - it is a calling. We are honored to walk alongside patients and families during one of life's most sacred journeys, providing compassionate, individualized care with dignity, excellence, and heart.

We are seeking a dedicated, experienced, and compassionate Hospice RN Case Manager who believes that exceptional case management is the foundation of an outstanding end‑of‑life experience. If you value meaningful relationships, collaboration, autonomy, and making a genuine difference every day, we would love to meet you.

Position Summary

The Hospice RN Case Manager serves as the clinical leader for an assigned patient caseload, coordinating and managing all aspects of hospice care. This role requires clinical excellence, strong organizational skills, sound judgment, and a caring heart. As the primary point of contact for patients and families, the RN Case Manager ensures that each patient's plan of care reflects their goals, values, and changing needs while providing education, comfort, advocacy, and support throughout their hospice journey.

This position requires someone who embraces ownership and accountability, works independently with confidence, and collaborates seamlessly with our interdisciplinary team to provide exceptional, patient‑centered care.

What You'll Do

• Manage and coordinate comprehensive hospice care for an assigned patient caseload.
• Perform skilled nursing assessments and ongoing evaluations of patient needs.
• Develop, implement, and update individualized plans of care.
• Provide symptom management, medication education, and end‑of‑life nursing care.
• Educate patients, families, and caregivers with compassion and patience.
• Coordinate services with physicians, facilities, and community providers.
• Collab­orate closely with our interdisciplinary team, including:
  • Social Workers
  • Home Health Aides
  • Chaplains
  • Music Therapists
  • Hospice Physicians
  • Business Office Staff
  • Clinical Directors
• Participate actively in interdisciplinary team meetings and care planning.
• Maintain accurate, timely clinical documentation.
• Advocate for patients and families while promoting comfort, dignity, and quality of life.
• Participate in a shared after‑hours on‑call rotation as appropriate.

The Heart We're Looking For

We're searching for more than clinical skills – we’re looking for someone whose heart matches their expertise.

Our Ideal Candidate Is Someone Who

• Leads with kindness, empathy, and compassion.
• Understands that every interaction matters.
• Takes ownership of their patients and follows through with excellence.
• Is dependable, organized, and proactive.
• Thrives both independently and as part of a close‑knit team.
• Communicates thoughtfully with patients, families, colleagues, and referral partners.
• Values collaboration and respects every member of the interdisciplinary team.
• Finds purpose in helping patients live fully and comfortably during life's final chapter.
• Believes that outstanding case management creates extraordinary hospice experiences.

Qualifications

• Current RN license in the Commonwealth of Massachusetts.
• Graduate of an accredited nursing school.
• Hospice or home health nursing experience preferred.
• Strong assessment and critical thinking skills.
• Excellent communication and interpersonal abilities.
• Valid driver's license and reliable transportation.
• Ability to manage multiple priorities while providing compassionate, individualized care.
• Experience with electronic medical records preferred.

Why Join Our Team?

When you join our hospice family, you become part of a mission‑driven organization where people truly matter – our patients, their families, and one another.

We Offer

• A supportive, family‑oriented culture.
• Meaningful relationships with patients and coworkers.
• Clinical autonomy with collaborative leadership.
• A dedicated interdisciplinary team that genuinely enjoys working together.
• Opportunities for professional growth and continued learning.
• Flexible scheduling where possible.
• The chance to make a lasting difference every single day.

If This Sounds Like You...

If you are a compassionate nurse who believes that excellence, accountability, teamwork, and a caring heart define exceptional hospice care, we'd love to hear from you.

Join us in providing comfort, dignity, and peace—one patient, one family, and one meaningful moment at a time.