Hospice QA & Compliance Manager

Three Oaks Hospice; Dallas (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

Three Oaks Hospice is seeking a Quality Assurance Manager to serve as a clinical SME and HCHB power user. You will audit, monitor, and implement quality processes to ensure regulatory and professional standards compliance, and partner with leadership on improvement plans.

Responsibilities include leading audits, developing corrective actions, and training staff. Candidates should hold an RN license with hospice experience and be prepared to travel up to 20% as needed.

Qualifications

• Graduate from an accredited school of nursing; associate degree required; bachelor’s preferred.
• Active Registered Nurse (RN) license.
• Minimum 2 years of clinical home health or hospice experience.
• Minimum 1 year managing EMR back-office workflows; HCHB experience preferred.
• Valid driver’s license, auto insurance and reliable transportation.

Responsibilities

• Serve as a resource to the clinical team and provide compliance guidance.
• Conduct ongoing medical record audits to ensure adherence to state/federal ACHC/CHAP and professional standards.
• Assist with mock surveys and recommend corrective actions.
• Develop and implement corrective action plans based on audit findings.
• Review patient charts and provide documentation feedback to leadership.
• Complete time-sensitive audits and clinical projects.
• Collaborate with market leadership to improve patient care satisfaction and quality outcomes.
• Provide evidence-based training and education related to compliance and audit results.
• Educate staff on HQRP interpretive guidelines.
• Report audit findings accurately to leadership and compliance.
• Perform other duties as assigned.

Skills

Communication

Relationship building

Coaching

Education

Associate degree in nursing

Bachelor’s degree in nursing (preferred)

Tools

MS Office

Job description

Three Oaks Hospice is seeking a Quality Assurance Manager to serve as a clinical SME and HCHB power user. You will audit, monitor, and implement quality processes to ensure regulatory and professional standards compliance, and partner with leadership on improvement plans.

Responsibilities include leading audits, developing corrective actions, and training staff. Candidates should hold an RN license with hospice experience and be prepared to travel up to 20% as needed.