Hospice Patient Care RN Manager

Gentiva; Toledo (OH); On-site; USD 85,000 - 106,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

National & Local Recognition Programs

Teammate Assistance Fund

Medical, Dental, Vision Insurance

Mileage Reimbursement or Fleet Vehicle

Job summary

SouthernCare seeks a dedicated Patient Care Manager to oversee clinical operations and lead hospice services, reporting to the Executive Director or Administrator.

You will coordinate patient care, manage visits, supervise staff, ensure regulatory compliance, and drive performance improvement across the location. This full-time role offers benefits and growth within a compassionate team.

Qualifications

• RN license in state of employment
• Graduate of accredited nursing program
• Minimum 3 years of direct patient care, incl. 2 years in hospice/home health
• Hospice/regulatory compliance knowledge (Medicare/Medicaid/JCAHO/ACHC)
• Compassion for terminally ill patients and families
• Ability to lead a diverse care team
• Strong interpersonal, organizational, and leadership skills
• Clinical documentation and tech proficiency

Responsibilities

• Oversee and direct patient care services to ensure high-quality hospice care
• Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits based on clinical judgment
• Triage incoming phone referrals and medical concerns promptly and compassionately
• Lead or facilitate Interdisciplinary Group (IDG) meetings, present updates, review charts, coordinate care plans, document minutes
• Mentor, train, and provide clinical support to associates for development and compliance
• Ensure care delivery meets federal/state/local regulatory standards and company policies
• Support performance improvement initiatives, quality assessments, and operational efficiencies at the location

Skills

Current RN license

Hospice principles & compliance

Terminally ill care

Lead a diverse care team

Interpersonal leadership

Clinical documentation & tech

Education

Graduate of accredited nursing program

Bachelor of Science in Nursing (BSN)

Job description

Overview

Advance Hospice Care. Lead Clinical Excellence. Inspire Compassionate Teams.

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high-quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance.

As a Hospice Patient Care Manager, You Will:

• Oversee and direct patient care services to ensure the delivery of high-quality hospice care

• Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits—making decisions based on clinical judgment and priority

• Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner

• Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes

• Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance

• Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures

• Support performance improvement initiatives, quality assessments, and operational efficiencies within your location

Compensation may vary within the salary range provided based on several factors including but not limited to a candidate’s location, experience, education, skills, licensure, certifications and department equity. Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece.

Salary Range – $85,100-106,375/year

About You

Qualifications – What You’ll Bring:

• Current RN license in the state of employment

• Graduate of an accredited nursing program

• Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting

• Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)

• Knowledge and compassion for terminally ill patients and their families

• Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds

• Strong interpersonal, organizational, and leadership skills

• Competency in clinical documentation and technology systems

Preferred Qualifications (Not Required):

• Bachelor of Science in Nursing (BSN)

• Previous leadership, team management, or supervisory experience in hospice or home health

• Familiarity with EMR systems and telehealth platforms

• Certification in Hospice and Palliative Nursing (CHPN)

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

• Competitive Pay

• 401(k) with Company Match

• Career Advancement Opportunities

• National & Local Recognition Programs

• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance

• Mileage Reimbursement or Fleet Vehicle Program

• Generous Paid Time Off + 7 Paid Holidays

• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)

• Free Continuing Education Units (CEUs)

• Company-paid Life & Long-Term Disability Insurance

• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Legalese

• This is a safety-sensitive position

• Employee must meet minimum requirements to be eligible for benefits

• Where applicable, employee must meet state specific requirements

• We are proud to be an EEO employer

• We maintain a drug-free workplace

ReqID: 2026-143525
Category: Single Site Ops and Clinical Leadership
Position Type: Full-Time
Company: SouthernCare